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The McKinsey problem solving process is a series of mindset shifts and structured approaches to thinking about and solving challenging problems. It is a useful approach for anyone working in the knowledge and information economy and needs to communicate ideas to other people.
Over the past several years of creating StrategyU, advising an undergraduates consulting group and running workshops for clients, I have found over and over again that the principles taught on this site and in this guide are a powerful way to improve the type of work and communication you do in a business setting.
When I first set out to teach these skills to the undergraduate consulting group at my alma mater, I was still working at BCG. I was spending my day building compelling presentations, yet was at a loss for how to teach these principles to the students I would talk with at night.
Through many rounds of iteration, I was able to land on a structured process and way of framing some of these principles such that people could immediately apply them to their work.
While the “official” McKinsey problem solving process is seven steps, I have outline my own spin on things – from experience at McKinsey and Boston Consulting Group. Here are six steps that will help you solve problems like a McKinsey Consultant:
When I reflect back on my first role at McKinsey, I realize that my biggest challenge was unlearning everything I had learned over the previous 23 years. Throughout school you are asked to do specific things. For example, you are asked to write a 5 page paper on Benjamin Franklin — double spaced, 12 font and answering two or three specific questions.
In school, to be successful you follow these rules as close as you can. However, in consulting there are no rules on the “what.” Typically the problem you are asked to solve is ambiguous and complex — exactly why they hire you. In consulting, you are taught the rules around the “how” and have to then fill in the what.
The “how” can be taught and this entire site is founded on that belief. Here are some principles to get started:
There are two pre-requisites to thinking like a consultant. Without these two traits you will struggle:
In business school, I was sitting in one class when I noticed that all my classmates were doing the same thing — everyone was coming up with reasons why something should should not be done.
As I’ve spent more time working, I’ve realized this is a common phenomenon. The more you learn, the easier it becomes to come up with reasons to support the current state of affairs — likely driven by the status quo bias — an emotional state that favors not changing things. Even the best consultants will experience this emotion, but they are good at identifying it and pushing forward.
Key point : Creating an effective and persuasive consulting like presentation requires a comfort with uncertainty combined with a slightly delusional belief that you can figure anything out.
Before doing the work, time should be spent on defining the actual problem. Too often, people are solutions focused when they think about fixing something. Let’s say a company is struggling with profitability. Someone might define the problem as “we do not have enough growth.” This is jumping ahead to solutions — the goal may be to drive more growth, but this is not the actual issue. It is a symptom of a deeper problem.
Consider the following information:
In a real-life project there will definitely be much more information and a team may take a full week coming up with a problem statement . Given the information above, we may come up with the following problem statement:
Problem Statement : The company is struggling to increase profitability due to decreasing prices driven by new entrants in the market. The company does not have a clear strategy to respond to the price pressure from competitors and lacks an overall product strategy to compete in this market.
Now the fun starts!
There are generally two approaches to thinking about information in a structured way and going back and forth between the two modes is what the consulting process is founded on.
First is top-down . This is what you should start with, especially for a newer “consultant.” This involves taking the problem statement and structuring an approach. This means developing multiple hypotheses — key questions you can either prove or disprove.
Given our problem statement, you may develop the following three hypotheses:
As you can see, these three statements identify different areas you can research and either prove or disprove. In a consulting team, you may have a “workstream leader” for each statement.
Once you establish the structure you you may shift to the second type of analysis: a bottom-up approach . This involves doing deep research around your problem statement, testing your hypotheses, running different analysis and continuing to ask more questions. As you do the analysis, you will begin to see different patterns that may unlock new questions, change your thinking or even confirm your existing hypotheses. You may need to tweak your hypotheses and structure as you learn new information.
A project vacillates many times between these two approaches. Here is a hypothetical timeline of a project:
The next step is taking the structure and research and turning it into a slide. When people see slides from McKinsey and BCG, they see something that is compelling and unique, but don’t really understand all the work that goes into those slides. Both companies have a healthy obsession (maybe not to some people!) with how things look, how things are structured and how they are presented.
They also don’t understand how much work is spent on telling a compelling “story.” The biggest mistake people make in the business world is mistaking showing a lot of information versus telling a compelling story. This is an easy mistake to make — especially if you are the one that did hours of analysis. It may seem important, but when it comes down to making a slide and a presentation, you end up deleting more information rather than adding. You really need to remember the following:
Data matters, but stories change hearts and minds
Here are four quick ways to improve your presentations:
Both McKinsey and BCG had style templates that were obsessively followed. Some key rules I like to follow:
The title of the slide should be the key insight or takeaway and the slide area should prove the point. The below slide is an oversimplification of this:
Even in consulting, I found that people struggled with simplifying a message to one key theme per slide. If something is going to be presented live, the simpler the better. In reality, you are often giving someone presentations that they will read in depth and more information may make sense.
To go deeper, check out these 20 presentation and powerpoint tips .
“MECE” means mutually exclusive, collectively exhaustive — meaning all points listed cover the entire range of ideas while also being unique and differentiated from each other.
An extreme example would be this:
The list of continents provides seven distinct points that when taken together are mutually exclusive and collectively exhaustive . The MECE principle is not perfect — it is more of an ideal to push your logic in the right direction. Use it to continually improve and refine your story.
Applying this to a profitability problem at the highest level would look like this:
Goal: Increase profitability
2nd level: We can increase revenue or decrease costs
3rd level: We can increase revenue by selling more or increasing prices
Each level is MECE. It is almost impossible to argue against any of this (unless you are willing to commit accounting fraud!).
The pyramid principle is an approach popularized by Barbara Minto and essential to the structured problem solving approach I learned at McKinsey. Learning this approach has changed the way I look at any presentation since.
Here is a rough outline of how you can think about the pyramid principle as a way to structure a presentation:
As you build a presentation, you may have three sections for each hypothesis. As you think about the overall story, the three hypothesis (and the supporting evidence) will build on each other as a “story” to answer the defined problem. There are two ways to think about doing this — using inductive or deductive reasoning:
If we go back to our profitability example from above, you would say that increasing profitability was the core issue we developed. Lets assume that through research we found that our three hypotheses were true. Given this, you may start to build a high level presentation around the following three points:
These three ideas not only are distinct but they also build on each other. Combined, they tell a story of what the company should do and how they should react. Each of these three “points” may be a separate section in the presentation followed by several pages of detailed analysis. There may also be a shorter executive summary version of 5–10 pages that gives the high level story without as much data and analysis.
Ultimately, this process is not something you will master overnight. I’ve been consulting, either working for a firm or on my own for more than 10 years and am still looking for ways to make better presentations, become more persuasive and get feedback on individual slides.
The process never ends.
The best way to improve fast is to be working on a great team . Look for people around you that do this well and ask them for feedback. The more feedback, the more iterations and more presentations you make, the better you will become. Good luck!
If you enjoyed this post, you’ll get a kick out of all the free lessons I’ve shared that go a bit deeper. Check them out here .
Do you have a toolkit for business problem solving? I created Think Like a Strategy Consultant as an online course to make the tools of strategy consultants accessible to driven professionals, executives, and consultants. This course teaches you how to synthesize information into compelling insights, structure your information in ways that help you solve problems, and develop presentations that resonate at the C-Level. Click here to learn more or if you are interested in getting started now, enroll in the self-paced version ($497) or hands-on coaching version ($997). Both versions include lifetime access and all future updates.
Identify the Problem.
Break it down into smaller steps and decide what you need to action first.
Brainstorm and write down as many ideas as you can that might help solve the problem, no matter how silly they seem - don't dismiss any possible solutions.
Consider the pros and cons of each possible solution, using a separate piece of paper.
Choose one of the possible solutions that looks likely to work, based on the advantages and disadvantages.
Plan out step-by-step what you need to do to carry out this solution. What? When? How? With whom or what? What could cause problems? How can you get around those problems? Is this realistic and achievable?
Do it! Carry out the plan
Review how it went. Was it helpful? Did you achieve what you set out to achieve? If not, how could you have done it differently? Did you achieve any progress, however small, towards your goal? What have you learned?
If you achieved your goal - consider tackling the next step of your original problem. If you didn't fully achieve your goal - make adjustments to your chosen solution, or return to steps 3 and 4 and choose another possible solution.
Problem Solving Worksheet PDF
You could also use the FACE acronym for problem solving - print the Face Problem Solving Worksheet PDF and have alongside you when watching the video. See the FACE Webpage , or watch the video, or use the
Face Problem Solving Worksheet PDF
THE DECIDER SKILLS FOR SELF HELP
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Subscribe to the center for universal education bulletin, kate mills and km kate mills literacy interventionist - red bank primary school helyn kim helyn kim former brookings expert.
October 31, 2017
This is the second in a six-part blog series on teaching 21st century skills , including problem solving , metacognition , critical thinking , and collaboration , in classrooms.
In the real world, students encounter problems that are complex, not well defined, and lack a clear solution and approach. They need to be able to identify and apply different strategies to solve these problems. However, problem solving skills do not necessarily develop naturally; they need to be explicitly taught in a way that can be transferred across multiple settings and contexts.
Here’s what Kate Mills, who taught 4 th grade for 10 years at Knollwood School in New Jersey and is now a Literacy Interventionist at Red Bank Primary School, has to say about creating a classroom culture of problem solvers:
Helping my students grow to be people who will be successful outside of the classroom is equally as important as teaching the curriculum. From the first day of school, I intentionally choose language and activities that help to create a classroom culture of problem solvers. I want to produce students who are able to think about achieving a particular goal and manage their mental processes . This is known as metacognition , and research shows that metacognitive skills help students become better problem solvers.
I begin by “normalizing trouble” in the classroom. Peter H. Johnston teaches the importance of normalizing struggle , of naming it, acknowledging it, and calling it what it is: a sign that we’re growing. The goal is for the students to accept challenge and failure as a chance to grow and do better.
I look for every chance to share problems and highlight how the students— not the teachers— worked through those problems. There is, of course, coaching along the way. For example, a science class that is arguing over whose turn it is to build a vehicle will most likely need a teacher to help them find a way to the balance the work in an equitable way. Afterwards, I make it a point to turn it back to the class and say, “Do you see how you …” By naming what it is they did to solve the problem , students can be more independent and productive as they apply and adapt their thinking when engaging in future complex tasks.
After a few weeks, most of the class understands that the teachers aren’t there to solve problems for the students, but to support them in solving the problems themselves. With that important part of our classroom culture established, we can move to focusing on the strategies that students might need.
Here’s one way I do this in the classroom:
I show the broken escalator video to the class. Since my students are fourth graders, they think it’s hilarious and immediately start exclaiming, “Just get off! Walk!”
When the video is over, I say, “Many of us, probably all of us, are like the man in the video yelling for help when we get stuck. When we get stuck, we stop and immediately say ‘Help!’ instead of embracing the challenge and trying new ways to work through it.” I often introduce this lesson during math class, but it can apply to any area of our lives, and I can refer to the experience and conversation we had during any part of our day.
Research shows that just because students know the strategies does not mean they will engage in the appropriate strategies. Therefore, I try to provide opportunities where students can explicitly practice learning how, when, and why to use which strategies effectively so that they can become self-directed learners.
For example, I give students a math problem that will make many of them feel “stuck”. I will say, “Your job is to get yourselves stuck—or to allow yourselves to get stuck on this problem—and then work through it, being mindful of how you’re getting yourselves unstuck.” As students work, I check-in to help them name their process: “How did you get yourself unstuck?” or “What was your first step? What are you doing now? What might you try next?” As students talk about their process, I’ll add to a list of strategies that students are using and, if they are struggling, help students name a specific process. For instance, if a student says he wrote the information from the math problem down and points to a chart, I will say: “Oh that’s interesting. You pulled the important information from the problem out and organized it into a chart.” In this way, I am giving him the language to match what he did, so that he now has a strategy he could use in other times of struggle.
The charts grow with us over time and are something that we refer to when students are stuck or struggling. They become a resource for students and a way for them to talk about their process when they are reflecting on and monitoring what did or did not work.
For me, as a teacher, it is important that I create a classroom environment in which students are problem solvers. This helps tie struggles to strategies so that the students will not only see value in working harder but in working smarter by trying new and different strategies and revising their process. In doing so, they will more successful the next time around.
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What are the 5 steps to problem-solving, 10 effective problem-solving strategies, what skills do efficient problem solvers have, how to improve your problem-solving skills.
Problems come in all shapes and sizes — from workplace conflict to budget cuts.
Creative problem-solving is one of the most in-demand skills in all roles and industries. It can boost an organization’s human capital and give it a competitive edge.
Problem-solving strategies are ways of approaching problems that can help you look beyond the obvious answers and find the best solution to your problem .
Let’s take a look at a five-step problem-solving process and how to combine it with proven problem-solving strategies. This will give you the tools and skills to solve even your most complex problems.
Good problem-solving is an essential part of the decision-making process . To see what a problem-solving process might look like in real life, let’s take a common problem for SaaS brands — decreasing customer churn rates.
To solve this problem, the company must first identify it. In this case, the problem is that the churn rate is too high.
Next, they need to identify the root causes of the problem. This could be anything from their customer service experience to their email marketing campaigns. If there are several problems, they will need a separate problem-solving process for each one.
Let’s say the problem is with email marketing — they’re not nurturing existing customers. Now that they’ve identified the problem, they can start using problem-solving strategies to look for solutions.
This might look like coming up with special offers, discounts, or bonuses for existing customers. They need to find ways to remind them to use their products and services while providing added value. This will encourage customers to keep paying their monthly subscriptions.
They might also want to add incentives, such as access to a premium service at no extra cost after 12 months of membership. They could publish blog posts that help their customers solve common problems and share them as an email newsletter.
The company should set targets and a time frame in which to achieve them. This will allow leaders to measure progress and identify which actions yield the best results.
Perhaps you’ve got a problem you need to tackle. Or maybe you want to be prepared the next time one arises. Either way, it’s a good idea to get familiar with the five steps of problem-solving.
Use this step-by-step problem-solving method with the strategies in the following section to find possible solutions to your problem.
The first step is to know which problem you need to solve. Then, you need to find the root cause of the problem.
The best course of action is to gather as much data as possible, speak to the people involved, and separate facts from opinions.
Once this is done, formulate a statement that describes the problem. Use rational persuasion to make sure your team agrees .
Identifying the problem allows you to see which steps need to be taken to solve it.
First, break the problem down into achievable blocks. Then, use strategic planning to set a time frame in which to solve the problem and establish a timeline for the completion of each stage.
At this stage, the aim isn’t to evaluate possible solutions but to generate as many ideas as possible.
Encourage your team to use creative thinking and be patient — the best solution may not be the first or most obvious one.
Use one or more of the different strategies in the following section to help come up with solutions — the more creative, the better.
Once you’ve generated potential solutions, narrow them down to a shortlist. Then, evaluate the options on your shortlist.
There are usually many factors to consider. So when evaluating a solution, ask yourself the following questions:
Once you’ve identified your solution and got buy-in from your team, it’s time to implement it.
But the work doesn’t stop there. You need to monitor your solution to see whether it actually solves your problem.
Request regular feedback from the team members involved and have a monitoring and evaluation plan in place to measure progress.
If the solution doesn’t achieve your desired results, start this step-by-step process again.
There are many different ways to approach problem-solving. Each is suitable for different types of problems.
The most appropriate problem-solving techniques will depend on your specific problem. You may need to experiment with several strategies before you find a workable solution.
Here are 10 effective problem-solving strategies for you to try:
Let’s break each of these down.
It might seem obvious, but if you’ve faced similar problems in the past, look back to what worked then. See if any of the solutions could apply to your current situation and, if so, replicate them.
The more people you enlist to help solve the problem, the more potential solutions you can come up with.
Use different brainstorming techniques to workshop potential solutions with your team. They’ll likely bring something you haven’t thought of to the table.
Working backward is a way to reverse engineer your problem. Imagine your problem has been solved, and make that the starting point.
Then, retrace your steps back to where you are now. This can help you see which course of action may be most effective.
This is a method that poses six questions based on Rudyard Kipling’s poem, “ I Keep Six Honest Serving Men .”
Answering these questions can help you identify possible solutions.
Sometimes it can be difficult to visualize all the components and moving parts of a problem and its solution. Drawing a diagram can help.
This technique is particularly helpful for solving process-related problems. For example, a product development team might want to decrease the time they take to fix bugs and create new iterations. Drawing the processes involved can help you see where improvements can be made.
A trial-and-error approach can be useful when you have several possible solutions and want to test them to see which one works best.
Finding the best solution to a problem is a process. Remember to take breaks and get enough rest . Sometimes, a walk around the block can bring inspiration, but you should sleep on it if possible.
A good night’s sleep helps us find creative solutions to problems. This is because when you sleep, your brain sorts through the day’s events and stores them as memories. This enables you to process your ideas at a subconscious level.
If possible, give yourself a few days to develop and analyze possible solutions. You may find you have greater clarity after sleeping on it. Your mind will also be fresh, so you’ll be able to make better decisions.
Getting input from a group of people can help you find solutions you may not have thought of on your own.
For solo entrepreneurs or freelancers, this might look like hiring a coach or mentor or joining a mastermind group.
For leaders , it might be consulting other members of the leadership team or working with a business coach .
It’s important to recognize you might not have all the skills, experience, or knowledge necessary to find a solution alone.
The Pareto principle — also known as the 80/20 rule — can help you identify possible root causes and potential solutions for your problems.
Although it’s not a mathematical law, it’s a principle found throughout many aspects of business and life. For example, 20% of the sales reps in a company might close 80% of the sales.
You may be able to narrow down the causes of your problem by applying the Pareto principle. This can also help you identify the most appropriate solutions.
Every situation is different, and the same solutions might not always work. But by keeping a record of successful problem-solving strategies, you can build up a solutions toolkit.
These solutions may be applicable to future problems. Even if not, they may save you some of the time and work needed to come up with a new solution.
Improving problem-solving skills is essential for professional development — both yours and your team’s. Here are some of the key skills of effective problem solvers:
And they see problems as opportunities. Everyone is born with problem-solving skills. But accessing these abilities depends on how we view problems. Effective problem-solvers see problems as opportunities to learn and improve.
Ready to work on your problem-solving abilities? Get started with these seven tips.
One of the best ways to improve your problem-solving skills is to learn from experts. Consider enrolling in organizational training , shadowing a mentor , or working with a coach .
Practice using your new problem-solving skills by applying them to smaller problems you might encounter in your daily life.
Alternatively, imagine problematic scenarios that might arise at work and use problem-solving strategies to find hypothetical solutions.
Often, the first solution you think of to solve a problem isn’t the most appropriate or effective.
Instead of thinking on the spot, give yourself time and use one or more of the problem-solving strategies above to activate your creative thinking.
Receiving feedback is always important for learning and growth. Your perception of your problem-solving skills may be different from that of your colleagues. They can provide insights that help you improve.
There are entire books written about problem-solving methodologies if you want to take a deep dive into the subject.
We recommend starting with “ Fixed — How to Perfect the Fine Art of Problem Solving ” by Amy E. Herman.
Tried-and-tested problem-solving techniques can be useful. However, they don’t teach you how to innovate and develop your own problem-solving approaches.
Sometimes, an unconventional approach can lead to the development of a brilliant new idea or strategy. So don’t be afraid to suggest your most “out there” ideas.
Do you have competitors who have already solved the problem you’re facing? Look at what they did, and work backward to solve your own problem.
For example, Netflix started in the 1990s as a DVD mail-rental company. Its main competitor at the time was Blockbuster.
But when streaming became the norm in the early 2000s, both companies faced a crisis. Netflix innovated, unveiling its streaming service in 2007.
If Blockbuster had followed Netflix’s example, it might have survived. Instead, it declared bankruptcy in 2010.
When facing a problem, it’s worth taking the time to find the right solution.
Otherwise, we risk either running away from our problems or headlong into solutions. When we do this, we might miss out on other, better options.
Use the problem-solving strategies outlined above to find innovative solutions to your business’ most perplexing problems.
If you’re ready to take problem-solving to the next level, request a demo with BetterUp . Our expert coaches specialize in helping teams develop and implement strategies that work.
Maximize your time and productivity with strategies from our expert coaches.
Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.
5 problem-solving questions to prepare you for your next interview, what are metacognitive skills examples in everyday life, what is lateral thinking 7 techniques to encourage creative ideas, 31 examples of problem solving performance review phrases, learn what process mapping is and how to create one (+ examples), leadership activities that encourage employee engagement, can dreams help you solve problems 6 ways to try, how much do distractions cost 8 effects of lack of focus, the pareto principle: how the 80/20 rule can help you do more with less, thinking outside the box: 8 ways to become a creative problem solver, 8 brainstorming techniques to harness the power of teamwork, 3 problem statement examples and steps to write your own, contingency planning: 4 steps to prepare for the unexpected, stay connected with betterup, get our newsletter, event invites, plus product insights and research..
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Cognitive science tells us that we regularly face not only well-defined problems but, importantly, many that are ill defined (Eysenck & Keane, 2015).
Sometimes, we find ourselves unable to overcome our daily problems or the inevitable (though hopefully infrequent) life traumas we face.
Problem-Solving Therapy aims to reduce the incidence and impact of mental health disorders and improve wellbeing by helping clients face life’s difficulties (Dobson, 2011).
This article introduces Problem-Solving Therapy and offers techniques, activities, and worksheets that mental health professionals can use with clients.
Before you continue, we thought you might like to download our three Positive Psychology Exercises for free . These science-based exercises explore fundamental aspects of positive psychology, including strengths, values, and self-compassion, and will give you the tools to enhance the wellbeing of your clients, students, or employees.
What is problem-solving therapy, 14 steps for problem-solving therapy, 3 best interventions and techniques, 7 activities and worksheets for your session, fascinating books on the topic, resources from positivepsychology.com, a take-home message.
Problem-Solving Therapy assumes that mental disorders arise in response to ineffective or maladaptive coping. By adopting a more realistic and optimistic view of coping, individuals can understand the role of emotions and develop actions to reduce distress and maintain mental wellbeing (Nezu & Nezu, 2009).
“Problem-solving therapy (PST) is a psychosocial intervention, generally considered to be under a cognitive-behavioral umbrella” (Nezu, Nezu, & D’Zurilla, 2013, p. ix). It aims to encourage the client to cope better with day-to-day problems and traumatic events and reduce their impact on mental and physical wellbeing.
Clinical research, counseling, and health psychology have shown PST to be highly effective in clients of all ages, ranging from children to the elderly, across multiple clinical settings, including schizophrenia, stress, and anxiety disorders (Dobson, 2011).
PST appears particularly helpful in treating clients with depression. A recent analysis of 30 studies found that PST was an effective treatment with a similar degree of success as other successful therapies targeting depression (Cuijpers, Wit, Kleiboer, Karyotaki, & Ebert, 2020).
Other studies confirm the value of PST and its effectiveness at treating depression in multiple age groups and its capacity to combine with other therapies, including drug treatments (Dobson, 2011).
Effective coping varies depending on the situation, and treatment typically focuses on improving the environment and reducing emotional distress (Dobson, 2011).
PST is based on two overlapping models:
This model focuses on solving the problem “as it occurs in the natural social environment,” combined with a general coping strategy and a method of self-control (Dobson, 2011, p. 198).
The model includes three central concepts:
The model is a “self-directed cognitive-behavioral process by which an individual, couple, or group attempts to identify or discover effective solutions for specific problems encountered in everyday living” (Dobson, 2011, p. 199).
The theory of PST is underpinned by a relational problem-solving model, whereby stress is viewed in terms of the relationships between three factors:
Therefore, when a significant adverse life event occurs, it may require “sweeping readjustments in a person’s life” (Dobson, 2011, p. 202).
D’Zurilla’s and Nezu’s model includes (modified from Dobson, 2011):
Success in PST depends on the effectiveness of its implementation; using the right approach is crucial (Dobson, 2011).
The following interventions and techniques are helpful when implementing more effective problem-solving approaches in client’s lives.
First, it is essential to consider if PST is the best approach for the client, based on the problems they present.
It is vital to consider whether PST is appropriate for the client’s situation. Therapists new to the approach may require additional guidance (Nezu et al., 2013).
Therapists should consider the following questions before beginning PST with a client (modified from Nezu et al., 2013):
All affirmative answers suggest that PST would be a helpful technique to apply in this instance.
The following five steps are valuable when working with clients to help them cope with and manage their environment (modified from Dobson, 2011).
Ask the client to consider the following points (forming the acronym ADAPT) when confronted by a problem:
If the client is not satisfied with their solution, they can return to step ‘A’ and find a more appropriate solution.
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When dealing with clients facing negative self-beliefs, it can be helpful for them to use positive self-statements.
Use the following (or add new) self-statements to replace harmful, negative thinking (modified from Dobson, 2011):
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PST practitioners have many different techniques available to support clients as they learn to tackle day-to-day or one-off trauma.
Problem-solving self-monitoring form.
Ask the client to complete the following:
It can be helpful for the client to recognize their own experiences of stress. Do they react angrily, withdraw, or give up (Dobson, 2011)?
The Reactions to Stress worksheet can be given to the client as homework to capture stressful events and their reactions. By recording how they felt, behaved, and thought, they can recognize repeating patterns.
Helping clients capture triggers for their stressful reactions can encourage emotional regulation.
When clients can identify triggers that may lead to a negative response, they can stop the experience or slow down their emotional reaction (Dobson, 2011).
The What Are Your Unique Triggers ? worksheet helps the client identify their triggers (e.g., conflict, relationships, physical environment, etc.).
Imagining an existing or potential problem and working through how to resolve it can be a powerful exercise for the client.
Use the Problem-Solving worksheet to state a problem and goal and consider the obstacles in the way. Then explore options for achieving the goal, along with their pros and cons, to assess the best action plan.
Clients can become better equipped to tackle problems and choose the right course of action by recognizing facts versus assumptions and gathering all the necessary information (Dobson, 2011).
Use the Getting the Facts worksheet to answer the following questions clearly and unambiguously:
While therapists can use the worksheets above in group situations, the following two interventions work particularly well with more than one person.
A group setting can provide an ideal opportunity to share a problem and identify potential solutions arising from multiple perspectives.
Use the Generating Alternative Solutions and Better Decision-Making worksheet and ask the client to explain the situation or problem to the group and the obstacles in the way.
Once the approaches are captured and reviewed, the individual can share their decision-making process with the group if they want further feedback.
Visualization can be performed with individuals or in a group setting to help clients solve problems in multiple ways, including (Dobson, 2011):
Guided imagery is particularly valuable for encouraging the group to take a ‘mental vacation’ and let go of stress.
Ask the group to begin with slow, deep breathing that fills the entire diaphragm. Then ask them to visualize a favorite scene (real or imagined) that makes them feel relaxed, perhaps beside a gently flowing river, a summer meadow, or at the beach.
The more the senses are engaged, the more real the experience. Ask the group to think about what they can hear, see, touch, smell, and even taste.
Encourage them to experience the situation as fully as possible, immersing themselves and enjoying their place of safety.
Such feelings of relaxation may be able to help clients fall asleep, relieve stress, and become more ready to solve problems.
We have included three of our favorite books on the subject of Problem-Solving Therapy below.
This is an incredibly valuable book for anyone wishing to understand the principles and practice behind PST.
Written by the co-developers of PST, the manual provides powerful toolkits to overcome cognitive overload, emotional dysregulation, and the barriers to practical problem-solving.
Find the book on Amazon .
Another, more recent, book from the creators of PST, this text includes important advances in neuroscience underpinning the role of emotion in behavioral treatment.
Along with clinical examples, the book also includes crucial toolkits that form part of a stepped model for the application of PST.
This is the fourth edition of a hugely popular guide to Cognitive-Behavioral Therapies and includes a valuable and insightful section on Problem-Solving Therapy.
This is an important book for students and more experienced therapists wishing to form a high-level and in-depth understanding of the tools and techniques available to Cognitive-Behavioral Therapists.
For even more tools to help strengthen your clients’ problem-solving skills, check out the following free worksheets from our blog.
If you’re looking for more science-based ways to help others enhance their wellbeing, check out this signature collection of 17 validated positive psychology tools for practitioners. Use them to help others flourish and thrive.
Expand your arsenal and impact with these 17 Positive Psychology Exercises [PDF] , scientifically designed to promote human flourishing, meaning, and wellbeing.
Created by Experts. 100% Science-based.
While we are born problem-solvers, facing an incredibly diverse set of challenges daily, we sometimes need support.
Problem-Solving Therapy aims to reduce stress and associated mental health disorders and improve wellbeing by improving our ability to cope. PST is valuable in diverse clinical settings, ranging from depression to schizophrenia, with research suggesting it as a highly effective treatment for teaching coping strategies and reducing emotional distress.
Many PST techniques are available to help improve clients’ positive outlook on obstacles while reducing avoidance of problem situations and the tendency to be careless and impulsive.
The PST model typically assesses the client’s strengths, weaknesses, and coping strategies when facing problems before encouraging a healthy experience of and relationship with problem-solving.
Why not use this article to explore the theory behind PST and try out some of our powerful tools and interventions with your clients to help them with their decision-making, coping, and problem-solving?
We hope you enjoyed reading this article. Don’t forget to download our three Positive Psychology Exercises for free .
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Problem-solving skills are important not just for work. In the words of Karl Popper , “All life is problem-solving.”
What on earth does that mean? Simply that being alive means facing challenges. With problem-solving skills, you can navigate issues with greater ease, making hard times, well, less hard.
But what are problem-solving skills? How do you know if you have them or not? Why do they matter to your job search? And what should you do if you don’t feel yours are up to snuff? Luckily, we’re about to get into all of that.
If you’re curious about the world of problem-solving skills, here’s what you need to know.
Before we dig into any examples, let’s focus first on an important question: what are problem-solving skills.
To answer that question, let’s start with the barebones basics. According to Merriam-Webster , problem-solving is “the process or act of finding a solution to a problem.” Why does that matter? Well, because it gives you insight into what problem-solving skills are.
Any skill that helps you find solutions to problems can qualify. And that means problem-solving skills aren’t just one capability, but a toolbox filled with soft skills and hard skills that come together during your time of need.
The ability to solve problems is relevant to any part of your life. Whether your writing a grocery list or dealing with a car that won’t start, you’re actually problem-solving.
The same is true at work, too. Most tasks actually involve a degree of problem-solving. Really? Really.
Think about it this way; when you’re given an assignment, you’re being asked, “Can you do this thing?” Doing that thing is the problem.
Then, you have to find a path that lets you accomplish what you need to do. That is problem-solving.
Yes, sometimes what you need to handle isn’t “challenging” in the difficulty sense. But that doesn’t mean it doesn’t count.
Besides, some of what you need to do will legitimately be hard. Maybe you’re given a new responsibility, or something goes wrong during a project. When that happens, you’ll have to navigate unfamiliar territory, gather new information, and think outside of the box. That’s problem-solving, too.
That’s why hiring managers favor candidates with problem-solving skills. They make you more effective in your role, increasing the odds that you can find solutions whenever the need arises.
Alright, you probably have a good idea of what problem-solving skills are. Now, it’s time to talk about why they matter to your job search.
We’ve already touched on one major point: hiring managers prefer candidates with strong problem-solving skills. That alone makes these capabilities a relevant part of the equation. If you don’t show the hiring manager you’ve got what it takes to excel, you may struggle to land a position.
But that isn’t the only reason these skills matter. Problem-solving skills can help you during the entire job search process. After all, what’s a job search but a problem – or a series of problems – that needs an answer.
You need a new job; that’s the core problem you’re solving. But every step is its own unique challenge. Finding an opening that matches your skills, creating a resume that resonates with the hiring manager, nailing the interview, and negotiating a salary … those are all smaller problems that are part of the bigger one.
So, problem-solving skills really are at the core of the job search experience. By having strong capabilities in this area, you may find a new position faster than you’d expect.
Okay, you may be thinking, “If hiring managers prefer candidates with problem-solving skills, which ones are they after? Are certain problem-solving capabilities more important today? Is there something I should be going out of my way to showcase?”
While any related skills are worth highlighting, some may get you further than others. Analysis, research, creativity, collaboration , organization, and decision-making are all biggies. With those skills, you can work through the entire problem-solving process, making them worthwhile additions to your resume.
But that doesn’t mean you have to focus there solely. Don’t shy away from showcasing everything you bring to the table. That way, if a particular hiring manager is looking for a certain capability, you’re more likely to tap on what they’re after.
At this point, it’s ridiculously clear that problem-solving skills are valuable in the eyes of hiring managers. So, how do you show them that you’ve got all of the capabilities they are after? By using the right approach.
When you’re writing your resume or cover letter , your best bet is to highlight achievements that let you put your problem-solving skills to work. That way, you can “show” the hiring manager you have what it takes.
Showing is always better than telling. Anyone can write down, “I have awesome problem-solving skills.” The thing is, that doesn’t really prove that you do. With a great example, you offer up some context, and that makes a difference.
How do you decide on which skills to highlight on your resume or cover letter? By having a great strategy. With the Tailoring Method , it’s all about relevancy. The technique helps you identify skills that matter to that particular hiring manager, allowing you to speak directly to their needs.
Plus, you can use the Tailoring Method when you answer job interview questions . With that approach, you’re making sure those responses are on-point, too.
But when do you talk about your problem-solving capabilities during an interview? Well, there’s a good chance you’ll get asked problem-solving interview questions during your meeting. Take a look at those to see the kinds of questions that are perfect for mentioning these skills.
However, you don’t have to stop there. If you’re asked about your greatest achievement or your strengths, those could be opportunities, too. Nearly any open-ended question could be the right time to discuss those skills, so keep that in mind as you practice for your interview.
Developing problem-solving skills may seem a bit tricky on the surface, especially if you think you don’t have them. The thing is, it doesn’t actually have to be hard. You simply need to use the right strategy.
First, understand that you probably do have problem-solving skills; you simply may not have realized it. After all, life is full of challenges that you have to tackle, so there’s a good chance you’ve developed some abilities along the way.
Now, let’s reframe the question and focus on how to improve your problem-solving skills. Here’s how to go about it.
In many cases, problem-solving is all about the process. You:
By understanding the core process, you can apply it more effectively. That way, when you encounter an issue, you’ll know how to approach it, increasing the odds you’ll handle the situation effectively.
Any activity that lets you take the steps listed above could help you hone your problem-solving skills. For example, brainteasers, puzzles, and logic-based games can be great places to start.
Whether it’s something as straightforward – but nonetheless challenging – as Sudoku or a Rubik’s Cube, or something as complex as Settlers of Catan, it puts your problem-solving skills to work. Plus, if you enjoy the activity, it makes skill-building fun, making it a win-win.
If you’re looking for a practical approach, you’re in luck. You can also look at the various challenges you face during the day and think about how to overcome them.
For example, if you always experience a mid-day energy slump that hurts your productivity, take a deep dive into that problem. Define what’s happening, think about why it occurs, consider various solutions, pick one to try, and analyze the results.
By using the problem-solving approach more often in your life, you’ll develop those skills further and make using these capabilities a habit. Plus, you may find ways to improve your day-to-day living, which is a nice bonus.
If you’re currently employed, volunteering for projects that push you slightly outside of your comfort zone can help you develop problem-solving skills, too. You’ll encounter the unknown and have to think outside of the box, both of which can boost critical problem-solving-related skills.
Plus, you may gain other capabilities along the way, like experience with new technologies or tools. That makes the project an even bigger career booster, which is pretty awesome.
Alright, we’ve taken a pretty deep dive into what problem-solving skills are. Now, it’s time for some problem-solving skills examples.
As we mentioned above, there are a ton of capabilities and traits that can support better problem-solving. By understanding what they are, you can showcase the right abilities during your job search.
So, without further ado, here is a quick list of problem-solving skill examples:
Do you have to showcase all of those skills during your job search individually? No, not necessarily. Instead, you want to highlight a range of capabilities based on what the hiring manager is after. If you’re using the Tailoring Method, you’ll know which ones need to make their way into your resume, cover letter, and interview answers.
Now, are there other skills that support problem-solving? Yes, there certainly can be.
Essentially any skill that helps you go from the problem to the solution can, in its own right, be a problem-solving skill.
All of the skills above can be part of the equation. But, if you have another capability that helps you flourish when you encounter an obstacle, it can count, too.
Reflect on your past experience and consider how you’ve navigated challenges in the past. If a particular skill helped you do that, then it’s worth highlighting during a job search.
If you would like to find out more about skills to put on a resume , we’ve taken a close look at the topic before. Along with problem-solving skills, we dig into a variety of other areas, helping you choose what to highlight so that you can increase your odds of landing your perfect job.
Ultimately, problem-solving skills are essential for professionals in any kind of field. By honing your capabilities and showcasing them during your job search, you can become a stronger candidate and employee. In the end, that’s all good stuff, making it easier for you to keep your career on track today, tomorrow, and well into the future.
Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com.
His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others.
Learn more about The Interview Guys on our About Us page .
Mike simpson.
Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others. Learn more about The Interview Guys on our About Us page .
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by Model Teaching | October 30, 2019.
You walk into a kindergarten classroom and hear 5-year-old students independently discussing how they figured out 2 + 3 with their classmates. Are you impressed? Shocked? Curious to know how that’s possible? This kind of independent thinking, communication, and risk-taker mentality in math all starts with Number Talks. Number Talks are quick mental math exercises that are applicable with any skill level, fit into all math block schedules, and are beneficial to every math student.
A Number Talk is a student-centered discussion about numbers and math concepts that is facilitated by the teacher. Number Talks are centered around student’s explaining their unique thinking about how they mentally solved a given problem using strategies they’ve learned in the classroom.
Number Talks generally take anywhere from 5-15 minutes to complete and can be easily incorporated into your regular math block.
To facilitate a Number Talk, you’ll only need to prepare a relevant, mentally solvable question, and something to record students’ thinking on and with — such as a whiteboard or chart paper and the necessary marker.
As a teacher, I like to have a list of responses on hand that encourage students as they share their thinking without implying that their thinking is correct or incorrect. Some of these responses might include, “I like how you used your strategies!” or “Can you tell me more about that?” These kinds of responses are crucial to a successful Number Talk, because they communicate that all answers are acceptable as long as they can be explained — encouraging students to feel comfortable when sharing with their classmates.
Before you start your first Number Talk in your classroom, I would suggest creating an anchor chart to post as a visual reminder of student expectations during this time. You’ll need to explain, model, and remind your students of the expectations of a Number Talk, especially for the first few weeks. Here are a few reminders I would suggest including on your anchor chart, along with pictures (see example in the “Resources” section):
The key to Implementing Number Talks in your classroom is consistency. By making Number Talks part of your math routine, you and your students will know what to expect and it will require less time to complete each Number Talk.
After you have created your anchor chart, modeled the proper actions, and have practiced with your students, you’re ready to start your first Number Talk! Start by choosing an appropriate problem. Then, follow these five simple steps:
Work through these steps each time you do a Number Talk and your students will be leading themselves through the process before you know it!
An example of a 50-minute math block routine that includes a Number Talk might look as follows:
If you happen to have more than 50 minutes in your math block, then you could incorporate some stations activities that review skills your students have already learned as well as concepts that your students are currently learning and practicing.
Kindergarten: This is the number 8. How can you show the number 8?
First Grade: How do you solve: 10 + 9
Second Grade: What number is 7 less than 20?
Third Grade: How do you solve: 354 + 1 1 1
Fourth Grade: How many ways can you make 348?
Fifth Grade: How do you solve: 215 divided by 5
Wasn’t that easy? Now you have a simple, quick way to build your students’ confidence in their problem-solving skills, as well as build a community of learners that respond to each other in a positive, kind way. Give Number Talks a try in your classroom for the next two weeks, and let me know how your students benefitted from them. Leave a comment below!
Related Professional Development Courses:
(10 PD Hours) In this course, you will learn actionable steps for how to plan, assess, group, and implement effective and engaging math station activities in your classroom, along with dozens of resources ready to be used with your own students.
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DOWNLOADS & RESOURCES
This resource explains some possible hand signals to use during Number Talks and when it’s appropriate to use them.
This printable and editable resource is designed for teachers to download and display in their class. It includes a few different lists to refer to when implementing Number Talks into the classroom. It includes a listing of the routine steps involved, example number talk responses, expectations and reminders, and an expectations anchor chart template for teachers to complete on their own. Also included, are number talks expectations and reminders pre-designed posters for teachers to print and use in their classroom.
This resource includes many different example problems for teachers to print out and use when implementing Number Talks into their classrooms. It includes problems specifically for each grade level and covers a few different math topics for that grade level. Teachers can download this resource and print out and use directly with their students.
IMPLEMENTATION GOAL
Complete your Number Talk expectations anchor chart and plan one week’s worth of number talks by selecting examples from the Number Talk Example Problems resource provided to you. Include these number talks as a part of your math lesson for next week. Each student should participate in Number Talks for 10 minutes each day for one week by communicating their thinking on how to solve a given math problem at least one time in one week. After the first week, reflect on improvements you could have made before planning your number talks for the next week.
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Problem Solving has six steps. It is important to work through one step at a time, only move on to the next step of Problem Solving once you are comfortable with using the previous step. It is key to follow all six steps of Problem Solving in sequence.
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Published: February 13, 2023
Interview Questions and Answers
Actionable advice from real experts:
Biron Clark
Former Recruiter
Contributor
Dr. Kyle Elliott
Career Coach
Hayley Jukes
Editor-in-Chief
Biron Clark , Former Recruiter
Kyle Elliott , Career Coach
Hayley Jukes , Editor
As a recruiter , I know employers like to hire people who can solve problems and work well under pressure.
A job rarely goes 100% according to plan, so hiring managers are more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical.
But how do they measure this?
Hiring managers will ask you interview questions about your problem-solving skills, and they might also look for examples of problem-solving on your resume and cover letter.
In this article, I’m going to share a list of problem-solving examples and sample interview answers to questions like, “Give an example of a time you used logic to solve a problem?” and “Describe a time when you had to solve a problem without managerial input. How did you handle it, and what was the result?”
Problem-solving is the ability to identify a problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation.
Problem-solving encompasses other skills that can be showcased in an interview response and your resume. Problem-solving skills examples include:
Problem-solving is essential in the workplace because it directly impacts productivity and efficiency. Whenever you encounter a problem, tackling it head-on prevents minor issues from escalating into bigger ones that could disrupt the entire workflow.
Beyond maintaining smooth operations, your ability to solve problems fosters innovation. It encourages you to think creatively, finding better ways to achieve goals, which keeps the business competitive and pushes the boundaries of what you can achieve.
Effective problem-solving also contributes to a healthier work environment; it reduces stress by providing clear strategies for overcoming obstacles and builds confidence within teams.
When you answer interview questions about problem-solving scenarios, or if you decide to demonstrate your problem-solving skills in a cover letter (which is a good idea any time the job description mentions problem-solving as a necessary skill), I recommend using the STAR method.
STAR stands for:
It’s a simple way of walking the listener or reader through the story in a way that will make sense to them.
Start by briefly describing the general situation and the task at hand. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact. Finally, describe the positive result you achieved.
Note: Our sample answers below are structured following the STAR formula. Be sure to check them out!
EXPERT ADVICE
Dr. Kyle Elliott , MPA, CHES Tech & Interview Career Coach caffeinatedkyle.com
Before answering any interview question, it’s important to understand why the interviewer is asking the question in the first place.
When it comes to questions about your complex problem-solving experiences, for example, the interviewer likely wants to know about your leadership acumen, collaboration abilities, and communication skills, not the problem itself.
Therefore, your answer should be focused on highlighting how you excelled in each of these areas, not diving into the weeds of the problem itself, which is a common mistake less-experienced interviewees often make.
As a recruiter, one of the top tips I can give you when responding to the prompt “Tell us about a problem you solved,” is to tailor your answer to the specific skills and qualifications outlined in the job description.
Once you’ve pinpointed the skills and key competencies the employer is seeking, craft your response to highlight experiences where you successfully utilized or developed those particular abilities.
For instance, if the job requires strong leadership skills, focus on a problem-solving scenario where you took charge and effectively guided a team toward resolution.
By aligning your answer with the desired skills outlined in the job description, you demonstrate your suitability for the role and show the employer that you understand their needs.
Amanda Augustine expands on this by saying:
“Showcase the specific skills you used to solve the problem. Did it require critical thinking, analytical abilities, or strong collaboration? Highlight the relevant skills the employer is seeking.”
Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” or “Tell me about a time you solved a problem,” since you’re likely to hear different versions of this interview question in all sorts of industries.
The example interview responses are structured using the STAR method and are categorized into the top 5 key problem-solving skills recruiters look for in a candidate.
Situation: In my previous role as a data analyst , our team encountered a significant drop in website traffic.
Task: I was tasked with identifying the root cause of the decrease.
Action: I conducted a thorough analysis of website metrics, including traffic sources, user demographics, and page performance. Through my analysis, I discovered a technical issue with our website’s loading speed, causing users to bounce.
Result: By optimizing server response time, compressing images, and minimizing redirects, we saw a 20% increase in traffic within two weeks.
Situation: During a project deadline crunch, our team encountered a major technical issue that threatened to derail our progress.
Task: My task was to assess the situation and devise a solution quickly.
Action: I immediately convened a meeting with the team to brainstorm potential solutions. Instead of panicking, I encouraged everyone to think outside the box and consider unconventional approaches. We analyzed the problem from different angles and weighed the pros and cons of each solution.
Result: By devising a workaround solution, we were able to meet the project deadline, avoiding potential delays that could have cost the company $100,000 in penalties for missing contractual obligations.
Situation: As a project manager , I was faced with a dilemma when two key team members had conflicting opinions on the project direction.
Task: My task was to make a decisive choice that would align with the project goals and maintain team cohesion.
Action: I scheduled a meeting with both team members to understand their perspectives in detail. I listened actively, asked probing questions, and encouraged open dialogue. After carefully weighing the pros and cons of each approach, I made a decision that incorporated elements from both viewpoints.
Result: The decision I made not only resolved the immediate conflict but also led to a stronger sense of collaboration within the team. By valuing input from all team members and making a well-informed decision, we were able to achieve our project objectives efficiently.
Situation: During a cross-functional project, miscommunication between departments was causing delays and misunderstandings.
Task: My task was to improve communication channels and foster better teamwork among team members.
Action: I initiated regular cross-departmental meetings to ensure that everyone was on the same page regarding project goals and timelines. I also implemented a centralized communication platform where team members could share updates, ask questions, and collaborate more effectively.
Result: Streamlining workflows and improving communication channels led to a 30% reduction in project completion time, saving the company $25,000 in operational costs.
Situation: During a challenging sales quarter, I encountered numerous rejections and setbacks while trying to close a major client deal.
Task: My task was to persistently pursue the client and overcome obstacles to secure the deal.
Action: I maintained regular communication with the client, addressing their concerns and demonstrating the value proposition of our product. Despite facing multiple rejections, I remained persistent and resilient, adjusting my approach based on feedback and market dynamics.
Result: After months of perseverance, I successfully closed the deal with the client. By closing the major client deal, I exceeded quarterly sales targets by 25%, resulting in a revenue increase of $250,000 for the company.
Throughout your career, being able to showcase and effectively communicate your problem-solving skills gives you more leverage in achieving better jobs and earning more money .
So to improve your problem-solving skills, I recommend always analyzing a problem and situation before acting.
When discussing problem-solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.
Don’t just say you’re good at solving problems. Show it with specifics. How much did you boost efficiency? Did you save the company money? Adding numbers can really make your achievements stand out.
To get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t.
Think about how you can improve researching and analyzing a situation, how you can get better at communicating, and deciding on the right people in the organization to talk to and “pull in” to help you if needed, etc.
Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.
You can use all of the ideas above to describe your problem-solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem-solving ability.
About the Author
Biron Clark is a former executive recruiter who has worked individually with hundreds of job seekers, reviewed thousands of resumes and LinkedIn profiles, and recruited for top venture-backed startups and Fortune 500 companies. He has been advising job seekers since 2012 to think differently in their job search and land high-paying, competitive positions. Follow on Twitter and LinkedIn .
Read more articles by Biron Clark
About the Contributor
Kyle Elliott , career coach and mental health advocate, transforms his side hustle into a notable practice, aiding Silicon Valley professionals in maximizing potential. Follow Kyle on LinkedIn .
About the Editor
Hayley Jukes is the Editor-in-Chief at CareerSidekick with five years of experience creating engaging articles, books, and transcripts for diverse platforms and audiences.
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Here we can see the 7 steps involved in problem-solving. Download the PDF. TalkPlus Problem Solving. If playback doesn't begin shortly, try restarting your device. Videos you watch may be added to the TV's watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer.
In this video, we talk to you about a way to improve your mood by challenging unhelpful thinking. Challenging unhelpful thinking is an evidence-based approach to improving low mood or anxiety. It works by identifying negative or unhelpful thoughts and gathering evidence as to the accuracy of the thought.
Guided Self-Help Resources. Our Guided Self-Help resources are available to use either on your own or with the support of your practitioner. Each resource works through step by step how to implement the intervention. There are worksheets included to help maintain a record of activities and progress.
LTC Problem Solving for people with a Long Term Condition During this video, we'll be talking about a technique called problem-solving, a practical approach to solving problems. This technique helps us to break our problems down into small, manageable chunks and take practical steps in a structured way to overcome these problems.
Problem Solving is an evidence based treatment used to tackle practical problems in low mood or anxiety. It works by tackling one problem at a time and developing a specific action. ... Talk to my boss about my problem Problem Solving Read through the list of possible solutions you have made in Step 2 and choose the top solutions you feel are most
A 2 minute visual explanation of what TalkPlus is and who we can help.Always more information at https://talkplus.org.uk
TEDxMemphis. • February 2020. Ariana shares her approach to tackling each day's problems with a solution-minded point of view, what she calls a "Figure-it-out-able" outlook. The talk is rooted in the actions we take and something that is familiar to all: challenges. Challenges come in all shapes and sizes and can be our collective ...
Problem Solving (Talk Plus) 8 July 2022 Problem Solving (Talk Plus) This guide helps to find solutions to our problems in a healthy way. Source (Talk Plus) Attachments # File Description Date added File size Downloads; 1: Problem_Solving: 8 July 2022 2:03 pm: 983 KB: 1951: Allocated resources: Resource name
Step 4: Dive in, make hypotheses and try to figure out how to "solve" the problem. Now the fun starts! There are generally two approaches to thinking about information in a structured way and going back and forth between the two modes is what the consulting process is founded on. First is top-down.
The Decider Skills for Self Help online self help course. Break it down into smaller steps and decide what you need to action first. Brainstorm and write down as many ideas as you can that might help solve the problem, no matter how silly they seem - don't dismiss any possible solutions. Consider the pros and cons of each possible solution ...
By naming what it is they did to solve the problem, students can be more independent and productive as they apply and adapt their thinking when engaging in future complex tasks. After a few weeks ...
2. Break the problem down. Identifying the problem allows you to see which steps need to be taken to solve it. First, break the problem down into achievable blocks. Then, use strategic planning to set a time frame in which to solve the problem and establish a timeline for the completion of each stage. 3.
LTC Problem Solving for people with a Long Term Condition During this video, we'll be talking about a technique called problem-solving, a practical approach to solving problems. This technique helps us to break our problems down into small, manageable chunks and take practical steps in a structured way to overcome these problems.
We have included three of our favorite books on the subject of Problem-Solving Therapy below. 1. Problem-Solving Therapy: A Treatment Manual - Arthur Nezu, Christine Maguth Nezu, and Thomas D'Zurilla. This is an incredibly valuable book for anyone wishing to understand the principles and practice behind PST.
The following are problem-solving examples for students: 1. Brainstorming. Brainstorming is a creative process that can generate many potential solutions to an issue. When brainstorming, involve your students in creating lists. For example, if you want to focus on some historical figures and their significance, you can ask students to come up ...
It's all about tapping into our human ingenuity and learning to do more with less. 4. The power of believing you can improve - Carol Dweck. Sometimes finding the solution to a problem is all ...
Alright, you probably have a good idea of what problem-solving skills are. Now, it's time to talk about why they matter to your job search. ... or something as complex as Settlers of Catan, it puts your problem-solving skills to work. Plus, if you enjoy the activity, it makes skill-building fun, making it a win-win. Look for Daily Opportunities.
An example of a 50-minute math block routine that includes a Number Talk might look as follows: 5-10 minutes: Number Talk (whole group) 5 minutes: Journal warm-up about the current concept (quick write, example problem, etc.) 10 minutes: Direct instruction and notes on the current concept or activity. 15-20 minutes: Independent practice of the ...
Each page covers one of five problem solving steps with a rationale, tips, and questions. The steps include defining the problem, generating solutions, choosing one solution, implementing the solution, and reviewing the process. Be sure to talk to your clients about how the five problem solving steps can be useful in day-to-day life.
WORKSHEET ONE Identify one problem List all possible solutions Solution Advantages Disadvantages
Problem Solving has six steps. It is important to work through one step at a time, only move on to the next step of Problem Solving once you are comfortable with using the previous step. It is key to follow all six steps of Problem Solving in sequence. Download the PDF. Know someone who could .
The example interview responses are structured using the STAR method and are categorized into the top 5 key problem-solving skills recruiters look for in a candidate. 1. Analytical Thinking. Situation: In my previous role as a data analyst, our team encountered a significant drop in website traffic.
are focused toward constructing a particular model, big idea, or strategy. Problem Strings are more focused than a Problem (Number) Talk or a rich task. In those tasks, there are lots of things being developed, but in a Problem String there is a tighter emphasis on one goal. systematically nudge toward more efficient and sophisticated ...