telstra business plans mobile

Compare Telstra business mobile plans

Posted by Bruce Pitchers 04/06/2024

Mobile phones play a vital role keeping businesses, their staff and customers connected. And all major telco providers offer plans tailored to their business customers’ needs.

In this guide, Canstar Blue explores Telstra’s business mobile plans, and reveals how they compare to those on offer from Optus and Vodafone.

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Telstra business plans

Telstra business mobile bundle plans, telstra business plans vs telstra upfront plans, telstra business mobiles on a plan, telstra enterprise phone plans.

• How do Telstra business plans compare to those from Vodafone and Optus?

Are Telstra business plans worth it?

Telstra offers three business mobile plans, each is payable upfront:

• Basic: $62 per month for 50GB (capped data download speed of 250Mbps)
• Essential: $72 per month for 180GB
• Premium: $95 per month for 300GB

Download speeds are uncapped within your plan’s monthly data allowance, and customers can add up to five bundle plans.  All Telstra business mobile plans come with following calls and texts:

• Unlimited calls, SMS and MMS to standard Australian numbers
• 30 minutes calls to standard international numbers
• Unlimited SMS and MMS to standard international numbers

All Telstra business mobile plans also come with:

• No lock-in contracts: Cancel any time or change plans on a month-to-month basis
• Data sharing: Shared data across up to 20 mobile plans on same account
• No excess data charges in Australia: Speeds slowed if you exceed data allowance
• 24/7 network surveillance
• Choice of eSIM or physical SIM
• Ability to earn Telstra Plus Points

Telstra business plans also offer a service unavailable to regular customers: the ability to pay extra for premium numbers. Premium numbers include sequences of numbers (e.g. 234 567), pairs of numbers (e.g. 14 14, 14), or triple sets (e.g. 319 319) that are easy to remember. A premium number is a useful marketing tool, as it helps customers remember a business’ contact details.

The following table shows a selection of sponsored SIM Only plans on Canstar Blue’s database with links to referral partners.

SIM Only Prepaid

20GB `, placement: 'auto', delay: { hide: 300 }, trigger: "hover", title: "Data/month" });

$19.00 `, placement: 'auto', delay: { hide: 300 }, trigger: "hover", title: "Cost/month" });

SIM Only Prepaid

65GB `, placement: 'auto', delay: { hide: 300 }, trigger: "hover", title: "Data/month" });

$20.00 `, placement: 'auto', delay: { hide: 300 }, trigger: "hover", title: "Cost/month" });

SIM Only Prepaid

45GB `, placement: 'auto', delay: { hide: 300 }, trigger: "hover", title: "Data/month" });

15.00 `, placement: 'auto', delay: { hide: 300 }, trigger: "hover", title: "Cost/month" });

Customers with Essential and Premium Telstra business mobile plans can each add up to five bundle plans.

Bundle Plan: $50 per month for 25GB

Added bundle plans allow users to share data allowances across multiple devices on the same account.

Telstra’s three Upfront consumer mobile phone plans – Basic, Essential and Premium – are identical to its business plans.

The following table shows selected published Telstra Upfront plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Telstra offers a range of phones available to buy outright, or via interest-free instalments over 12, 24 and 36 months on a chosen business plan.

Phones on offer include the latest models from Apple, CAT, Google, Motorola, Nokia, OPPO and Samsung.

For large businesses, Telstra Enterprise offers a wide range of telecommunications solutions, including mobile plans and devices. These solutions are custom-designed on request. For more information, refer to the Telstra Enterprise website.

How do Telstra business plans compare to Optus and Vodafone?

Vodafone and  Optus also both offer a range of business mobile phone plans:

Vodafone business mobile plans

Vodafone offers Small, Medium and Large plans, with prices beginning from $49 per month. Vodafone’s Team Plan allows up to nine additional plans to be added onto one primary service connected to a Vodafone business account, available with or without a phone. All Vodafone plans offer no locked-in contracts, unlimited standard national calls and texts, and unlimited standard international texts. Medium and Large plans also offer international calls.

The max speed data allowances on the primary service and team plans combine into one pool to be shared between all users. No excess data charges apply, instead speeds are slowed to 2Mbps once the plans’ data cap is reached.

For more than ten connections, Vodafone offers Business Flex Plans, which are tailored to a business’ individual requirements by a Vodafone personal account manager.

The following table shows a selection of Vodafone postpaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Optus business mobile plans

Optus offers three small business mobile plans, including Small, Medium and Large options with prices from $52 monthly. All three plans offer no locked-in contracts and unlimited standard national calls and texts. The Medium and Large plans also offer international calls and texts.

The max speed data allowances on Business Choice plans combine into one pool to be shared between all users. No excess data charges apply, instead speeds are slowed to 1.5Mbps once the plans’ data cap is reached.

Optus also offers a four SIM Business Teams Plus Plan, which includes 320GB of data to share between four lines and the option to add additional SIMs. For larger companies, Optus offers Business Fund plans, which feature device credits, and are tailored to a business’ individual requirements by an Optus business consultant.

The following table shows a selection of Optus postpaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Ultimately, choosing the right mobile plan for a small business comes down to the number of phone plans required, and the firm’s data, phone-call and messaging needs. 

So before making a decision, it’s recommended to consider your business’ current and future requirements and to research the plans on offer, and if you have any questions to contact a telco directly.

Overall, while Telstra’s basic business mobile plans are not the cheapest in the market, and don’t offer the most data, they do come with the support of one of Australia’s leading telecommunications companies.

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The amount of data the provider has advertised for the billing period of their plan.

Billing periods usually range from 28 to 31 days, but can vary - contact the provider for the billing period costs and inclusions.

Actual product inclusions can be found on the provider’s website.

^^Advertised Cost/Billing Period

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• The search results do not include all providers or products, and may not compare all features relevant to you.
• Advertised data (per billing, and monthly cost as shown in the table may not be the same as the amounts per billing period). Contact Provider for the billing period costs and inclusions.
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Unlimited Data

• Some providers may cap the provision of unlimited data at maximum speed. Once this cap is reached the provider will then revert you to a slower speed. See providers website for more details.

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By clicking on a brand, ' go to site ', ' shop online ', ' get quotes now ', or ' see offer ' button, you will leave Canstar Blue and be taken to our referral partner to compare. Canstar Blue may be paid for this referral. You agree that Canstar Blue’s terms and conditions  apply to this referral.

Canstar Blue may earn a fee for referrals from its website tables, and from sponsorship of certain products. Fees payable by product providers for referrals and sponsorship may vary between providers, website position, and revenue model. Sponsorship fees may be higher than referral fees. Sponsored products are clearly disclosed as such on website pages. They may appear in a number of areas of the website such as in comparison tables, on hub pages and in articles. Sponsored products may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The table position of a Sponsored product does not indicate any ranking or rating by Canstar. The table position of a Sponsored product does not change when a consumer changes the sort order of the table.  For more information please see  How Are We Funded .

Business vs personal mobile plans

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Have you ever wondered how ‘business’ mobile plans differ from ‘personal’ plans? 

Well, quite often for small businesses, the only significant difference is the name, according to our research.

We compared a number of business plans with equivalent consumer plans, and found some curious anomalies. In a couple of cases, for example, the fine print for ‘business’ mobile plans indicated they could only be used for personal use.

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At Optus, its $40 consumer plan provides unlimited standard national calls, unlimited SMS and MMS within Australia and to certain countries, and up to 300 voice minutes to those selected countries. Plus 7GB of data. 

And the $40 business plan? As far as we can see, the inclusions and terms are pretty much the same. The consumer plan rules out ‘non-ordinary’ or ‘commercial purpose use’ but bizarrely the critical information summary for the business plan makes the same exclusion.

So we turned to the Optus Fair Go policy for clarification.

“If you are a residential customer our services are for your personal use only,” the policy said.

“If you are a business customer, including a small to medium business customer, our services are for your use in the ordinary course of business.

“You may not use the service in a manner which is ‘unreasonable’ or ‘unacceptable’.”

That seems to mean that you aren't allowed to make or take business calls on a personal plan, or personal calls (“should I buy some milk on the way home?”) on a business plan.

An Optus spokesperson explained: “Our consumer plans are designed for personal use while our business plans are for use in the ordinary course of business plus some personal use where needed.

“We understand there will be certain circumstances where a customer needs to use their service outside its primary intended purpose. In these cases, we offer a level of flexibility for customers to make a judgement on what is reasonable and acceptable use of their service based on their contract.”

So the good news is that the way most of us use one plan for business and personal purposes is acceptable, providing the selected plan reflects the main use.

It might not be obvious from the everyday use of the terms, but Optus (and probably other carriers) distinguishes between ‘business’ and ‘commercial’ use. The company confirmed that ‘commercial use' refers to levels of voice or data use normally seen only in call centres, or to mobile data used to access enterprise-style services rather than those associated with micro to medium businesses.

And although the inclusions and price may be the same for consumer and business plans, “Our SMB plans offer a number of benefits for business customers including billing made out to your registered ABN for tax purposes, access to business specialists in over 120 of our retail stores, premium support from our dedicated SMB team when you bundle two or more services, and invitations to exclusive business events,” said the Optus spokesperson.

The Optus Fair Go policy does goes on to give several examples of unreasonable use, most of which seem quite reasonable, such as not allowing automatic diallers, resale and bulk messaging. But the prohibition on using a ‘mobile voice’ SIM card in a non ‘mobile voice’ device seems odd. What difference does it make to the carrier whether you tether a tablet to the phone or temporarily move the SIM from a phone to a tablet?

The reason, according to the Optus spokesperson, is that requiring separate SIMs “allows us to optimise their service for the device, the network and billing purposes”. Optus does allow data pooling between plans, but you’re up for at least $10 a month per additional device, though that does include 1GB of shareable data.

Over at Vodafone, it’s pretty much the same situation when it comes to distinctions between personal and business customers.

The $60 personal plan provides unlimited standard national calls, unlimited standard national and overseas SMSes, 120 standard international minutes to selected countries and 6GB of data (a special offer running at the time of writing boosts that to 12GB).

The $60 business plan has the same inclusions.

But the personal plan is for “personal use by approved customers only” while the business plan is for “personal use by approved customers with an ABN/ACN only”.

We asked Vodafone to explain how a business plan can be for personal use only, but received no reply more than a week later. The only interpretations we can suggest are either that it essentially the same as Optus's business/commercial dichotomy but using different words, or that you can’t use that plan on a phone that’s used by more than one person (for example, the phone carried by whichever member of a team is on call over a particular weekend).

Telstra's personal and business plans are slightly different. For example, $50 a month gets personal customers ‘$1000 worth of calls’, unlimited SMS and 2.5GB of data, while business customers pay $55 for ‘$1200 worth of calls’, unlimited SMS and 5GB of data.

Bear in mind Telstra’s call values are calculated on what we consider to be an inflated tariff of $1 per minute. By comparison, even a $19 Virgin Mobile prepaid recharge can have a rate as low as 15c per minute.

A Telstra spokesperson* said that customers must have an ACN or ABN to qualify for a business plan, but business customers can opt for consumer plans if they consider the price and inclusions are a better fit.

"For example, we provide our small business customers with more voice value, because we know they make calls more frequently than our consumer customers," the spokesperson said, adding that the business plans also allow for free calls between mobiles on the same account.

Other benefits of the Go Business Mobile plans include a free data SIM for use with a tablet or dongle, with both devices sharing the same pot of data, and the ability to put cloud services such as Office 365, Symantec Endpoint Protection and Deputy rostering and workforce management onto the same bill.

Data sharing across multiple services is available on Telstra's consumer and business plans.

Mobile virtual network operators – the companies that provide mobile services based on third-party networks such as Telstra, Optus or Vodafone – generally make a clear distinction between personal and business usage.

For example, the conditions for amaysim's Unlimited plans flatly state they are “available to individual customers only (not companies or businesses), who use their mobile phone for personal use only. If we determine that you are using Unlimited 3GB other than for personal use or if we determine that you are using the Plan in a way that does or may, in our opinion, adversely affect the network, we reserve the right (at our option) to transfer you to the amaysim As You Go Plan, or to immediately suspend or cancel your access to the Service”.

We asked amaysim what it considers ‘personal use’ to be, and its compliance and service operations manager Chad Heininger responded: “We see personal use as individuals using their amaysim service primarily for private use in a way not connected with carrying out a business activity. As per our Fair Go Policy, our customers are unable to use our service for ‘business purposes’ as this falls outside of personal use. We aren’t specific about what constitutes as business use, because we trust our customers to use their judgment and play by the rules. For example, we would not expect our customers to use our service to support a large business or organisation as this clearly would be for ‘business purposes’. We also expect our customers to use our service in a reasonable and acceptable manner.”

It sounds to us that there's a certain amount of wriggle room – if your small-business ‘business use’ is similar to that of a personal customer in terms of the number of calls and texts, how would Amaysim tell the difference, and why would it be bothered? That said, we're not encouraging anyone to breach the T&Cs.

While large organisations can receive volume pricing, the benefits of business plans for small businesses are hard to quantify. In fact, the differences between many personal and business plans in terms of inclusions and costs are so insignificant that we can’t help feeling that the distinction is mostly arbitrary.

However, that also means there’s rarely any downside to opting for a business plan rather than the corresponding personal version.

So if a phone is going to be used primarily for business purposes, you might as well opt for a business plan and be fully compliant with the plan’s terms and conditions. It’s likely to cost much the same – and it reduces the admittedly slight risk that your service will be terminated because you went outside the T&Cs. 

* Note: This article was updated on 21 April 2016 due to Telstra responding to our request for more information after the article's publication.

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Top 15 countries includes: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, UK & USA. More Telecom mobile customers can make calls to additional countries by purchasing international calling add-on packs .

~ All More plans are subject to the More Telecom Fair Use Policy available on our policies page.

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The mobile products of More provide a mobile coverage footprint of 98.8% of the Australian population, covering more than 1.6 million square kilometres.

Download speeds are capped at 100Mbps on the 12GB, 25GB, 32GB, 50GB & 80GB plans. Download speeds are capped at 250Mbps on the 150GB plan. This is the maximum potential download speed. Typical speeds may often be slower and will vary due to factors such as location, device capabilities, distance from the base station, location conditions, concurrent users, hardware and software configuration and download/upload destination.

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An International Roaming Travel Pack is a once-off service add-on which allows you to use your mobile service outside Australia in eligible countries. Each pack comes with a fixed allocation of data, standard SMS, and standard voice call minutes to be used within the pack's life span.

You can only use international roaming services if you have an active International Roaming Travel Pack, and we have two packs to choose from:

3 Day Pack	$60	3GB	300	300 mins
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14 Day Pack	$55	10GB	60	60 mins

Eligible countries: Austria, Belgium, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Egypt, Estonia, Fiji, Finland, France, Germany, Greece, Guernsey (UK), Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Kenya, Latvia, Lithuania, Luxembourg, Macao, Macedonia, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Russia, Samoa, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates (UAE), UK, USA, Vanuatu, Vietnam.  

What happens if I travel to a country that isn't in the listed eligible countries?

Your mobile service and an International Roaming Travel Pack service just won't work!  Will I be charged fees if I travel overseas without activating an International Roaming Travel Pack?

No, you're never at risk of any surprise international service fees when travelling. Your service won't work overseas until you've purchased and activated a travel pack. You can access your Self Care Portal while overseas without incurring any data charges, to buy and activate travel packs.  How do I purchase and activate a travel pack? 

• Log into your   Self Care Portal
• Select the 'Mobile' tab and 'Active Mobile Services' from the drop-down
• Select 'View' on your mobile service
• Select 'Add Travel Pack'
• Choose from the available travel packs, select your desired activation date from the drop-down menu and then click 'Activate'

If you choose to activate your travel pack 'Today' you will be able to start using your travel pack immediately, but the validity period for your travel pack will begin at 12.00 am (Australian Eastern Time) the following day. For example, if you purchase a pack at 2.30 pm on a Monday, Day 1 of your pack's life span will begin at 12.00 am Tuesday morning and your pack will expire at 11.59 pm (Australian Eastern Time) on the final day of your pack's life span. Any unused data, SMS or voice call minutes are forfeited at the time of expiry. Will I know how much data, SMS and voice call minutes are left?

You'll receive alerts when you have used 50%, 85% and 100% of your travel pack inclusions. Will I be charged fees if I go over the data allowance?

No, you won't. When your data allowance runs out, the service will just stop working. You can purchase another travel pack to top up. The same applies to SMS and voice call minutes allowances.  If I run out of data first, can I top up just my data allowance?

Unfortunately, no. To top up an allowance, you need to purchase a new International Roaming Travel Pack. You can purchase a new pack at any time, and the newly activated pack will replace your existing pack, forfeiting any unused data, SMS and voice call minutes.

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What happens to unused bonus data?

What is data gifting?

Your plan includes the ability to gift part of your standard monthly data allowance to other users with a More mobile service.

You can gift up to 50% of the standard monthly data allowance for your plan (rounded up to the nearest GB) per billing period for SIM-Only plans. A minimum data gifting volume of 1GB per transaction applies.

You cannot resell or regift any gifted data that you receive, and you cannot gift any bonus data that you receive as part of any special offer or promotion.

How do I gift data?

• Log into the More Self Care Portal using your customer account number, email and password.
• In the Self Care Portal click on the 'Mobile' drop down menu and click on 'Active Mobile Services'.
• Select the mobile service you wish to gift data from.
• From the Menu, select 'Gift Data'.
• Enter the mobile number you wish to gift data to and the amount of data you want to gift.

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Telstra mobile plans review

How does australia's biggest telco fare against the competition.

Tom's Guide Verdict

As Australia's largest provider, it should come as no surprise that Telstra's mobile coverage is unmatched. Apart from boasting the country's largest 5G network, Telstra also offers great options for those after huge amounts of data. That said, Telstra is easily the priciest major telco in Australia, and its entry-level plans aren't great value.

Most reliable network

Widest coverage

Plenty of options

Comparatively expensive

Weak value on cheaper plans

Why you can trust Tom's Guide Our writers and editors spend hours analyzing and reviewing products, services, and apps to help find what's best for you. Find out more about how we test, analyze, and rate.

As Australia's leading telecommunications provider, Telstra undoubtedly offers the most reliable mobile network in the country, not to mention the widest coverage, with its 5G network now reaching 85% of Aussies.

Telstra also provides a number of wide-ranging mobile plan options, from options which include a handset, to pre-paid and post-paid SIM-only choices for those who already have a device.

And while off-shore customer service has long been a thorn in the side of the average Telstra customer, we were pleased to discover that this has improved over the last couple of years — as of mid-2022, Telstra's support team now mostly consists of remote workers within Australia , making it easier for Aussies to communicate their issues over the phone.

That said, Telstra's premium service comes at a significant cost, with plans that are generally more expensive than the competition — particularly at the entry level. 

For the price, you do get the most consistent download speeds of any 5G mobile network in Australia (although Optus has taken OpenSignal's 5G Download Speed award for the last 4 years straight), along with huge amounts of data on the higher-priced plans.

It's also worth noting that while an internal error saw Telstra accidentally leak the personal data of some customers in the past , the company has never been the victim of a cyberattack — a claim that its biggest rival, Optus, cannot make after suffering a massive data breach in 2022.

Telstra mobile plans and pricing

• Telstra SIM Only plans significantly more expensive than competitors
• No lock-in contracts for Telstra Upfront plans

When it comes to pricing, there's no denying that Telstra's plans are among the most expensive you can sign up for in Australia. Of course, value for money is subjective, and some may consider Telstra's high prices worth paying for the best coverage in Australia.

Telstra offers its own take on SIM-only plans, dubbed 'Upfront' plans, which are named as such because they are charged ahead of time as opposed to after the fact. Thankfully, there are no lock-in contracts for any of the Upfront plans, and users can switch to another Telstra plan once a month if they find their needs have changed.

Telstra's Upfront plans start at AU$62 p/m for its Basic plan, which offers 50GB of monthly data with download speeds capped at 250Mbps. Next, Telstra's Essential plan grants users 180GB of monthly data at uncapped speeds for AU$72 p/m. 

Call us crazy, but we'd argue that there's an unreasonable gulf between the Basic and Essential plan in terms of value — the fact that only 10 bucks separates plans with 50GB of data at capped speeds and 180GB of data at uncapped speeds is honestly mind-boggling.

Rounding things out, Telstra's third and final Upfront plan offers 300GB of monthly data at uncapped speeds for AU$95 p/m. Included with each Upfront plan are unlimited calls and texts to standard Australian numbers, 30 minutes of calls to standard international numbers and unlimited texts to standard international numbers.

For the sake of comparison, Telstra's nearest competitor, Optus, offers significantly better value with its SIM-only plans — its AU$62 p/m Medium Optus Choice Plus Plan  is the same price as Telstra's entry-level Basic (50GB) offering, only with 130GB of additional monthly data and with uncapped 5G download speeds.

Alternatively, Telstra also offers a range of pre-paid SIM starter kits for new customers, starting from AU$12 for 3GB of data and a 7-day expiry. 

We can't see any Australian residents choosing this option, so we'll skip ahead to the AU$35 starter kit, which has a 28-day expiry period and offers 35GB of monthly data for the first 3 months. After this, the limit drops down to 15GB.

Next, you have a AU$45 starter kit which provides 50GB of monthly data for the first 3 months, after which it drops to 25GB. From here on, Telstra's SIM starter kits are for 6 and 12-month expiry periods.

Please note, while all of Telstra's pre-paid SIM starter kits offer access to the telco's 4G and 5G networks, download speeds are capped to 150Mbps.

Telstra mobile plans: price and data comparison

Plan size	Telstra	Optus	Vodafone
Small	AU$62 / 50GB	AU$52 / 50GB	AU$49 / 50GB
Medium	AU$72 / 180GB	AU$62 / 180GB	AU$59 / 180GB
Large	AU$95 / 300GB	AU$82 / 360GB	AU$69 / 360GB

Telstra mobile coverage

• Telstra has the widest reach of the three major telcos
• Optus still holds award for fastest 5G download speeds

As we mentioned earlier, Telstra has the largest reach in Australia when it comes to coverage, with its 5G network now reaching around 87% of Australians as of February 2024 . 

That's an impressive number, and we have to assume it's still a substantial lead over Optus and Vodafone — both of which haven't yet divulged percentage figures for their Aussie 5G coverage.

But while Telstra's 5G network has the best coverage, it can't claim to be the fastest in Australia — that honour goes to Optus, which has won OpenSignal's 5G Download Speed award for the last four years in a row.

Of course, those speeds were achieved under very specific circumstances and don't necessarily reflect real-world usage for most Aussies. In fact, OpenSignal still acknowledges Telstra as the "outright winner" when it comes to 5G reach and overall reliability.

When it comes to the reach of its older 3G and 4G networks, Telstra again takes the crown for widest coverage, claiming to reach 99.6% of the Australian population. Optus isn't far behind however, and states its 3G and 4G networks cover 98.5% of the population. Things get a bit fuzzier when it comes to Vodafone. The latter claims its networks reach 96% of the 'metropolitan' population, which is quite different from Telstra and Optus's statements, which imply the Australian population as a whole.

Telstra mobile plans: Extras, perks and offers

• Telstra Plus members earn points to spend in Telstra Rewards store
• Telstra Personal customers get bonus streaming offers

All Telstra customers have the option of signing up to Telstra Plus — a rewards program that's free to join if you have a Telstra ID account and are paying for an eligible Telstra mobile or internet service.

Telstra Plus membership comes in four tiers depending on your annual spend with the telco. The entry-level tier is Member, which gets benefits like discounted tickets to movies, concerts and sporting events. Next is Silver, which gets the same, along with extra customer service attention in the My Telstra app, and 25% off points used to buy content on Telstra TV. Gold goes one step further, adding VIP customer service in the My Telstra app and Gold early access to concert pre-sales. Finally, there is the Business tier, which is reserved for businesses and offers similar value to the Member tier.

Every dollar spent on one of Telstra's eligible services also gets you Telstra Points, which can be spent in the Telstra Rewards Store. These points can be used to redeem anything from a USB charging cable, to a new iPhone. Of course, you'll need to spend upwards of 500,000 points to get your hands on the latter.

Additionally, Telstra Personal customers (excluding pre-paid) also get a range of entertainment offers, including 4 months of Spotify Premium, 2 months of Binge, 3 months of Flash, 14-days of Kayo and a month of Foxtel Now — so long as you sign up via Telstra.

Telstra mobile plans: customer service and community reviews

• Support team now almost entirely based within Australia
• Mostly negative online reviews from customers

As we mentioned earlier, Telstra's customer service received a massive upgrade in quality starting around mid-2022, with the telco drastically reducing its use of off-shore call centres in favour of a new local support team. 

When Telstra customers phone customer service now, they'll more than likely end up speaking to a support agent based locally in Australia, rather than someone overseas — a move which should minimise communication barriers.

Alternatively, customers who'd rather solve their account or service-related issues in person also have the option of visiting a Telstra retail store for face-to-face support. Telstra's retail network consists of around 270 stores across Australia, including independent licensees (in 2021, Telstra announced it would be shaking up its retail store network, with major changes expected by 2025).

Of course, not all Telstra customers are happy — the telco has received overwhelmingly negative online reviews from customers on sites like Product Review and Trustpilot , earning a score of 1.4 stars out of 5 on the former, and 1.3 stars out of 5 on the latter. 

Before you get your pitchfork out, it's worth noting that Optus and Vodafone have both received similar scores on the same sites. All those ratings are likely skewed by the fact that many customers only bother reviewing a service when they've had a bad experience, resulting in a score that's biased towards the negative, and doesn't necessarily reflect the opinion of most customers.

Furthermore, the consumer advocacy group Choice awarded Telstra as the Best SIM + handset phone plan provider in Australia last year.

Telstra mobile plans: Bottom line

Is a Telstra mobile plan worth your money? There's no denying that Telstra offers the most premium service of the three major telcos in Australia, boasting not only the largest 5G network, but also the most reliable and wide-reaching coverage. It also provides a sense of safety and dependability when it comes to your private data, as Telstra's cybersecurity has never been breached.

On top of this, Telstra has recently taken steps to radically improve its customer service, which has to be commended. Telstra Plus customers also get access to some nice benefits, including event discounts and points which can be redeemed on a variety of goodies.

But does the quality of its service justify its high pricing? All of Telstra's Upfront plans are far more expensive than equivalent offerings from other telcos, offering less monthly data for more money in every instance — particularly at the entry level. It's also worth noting that not everyone will care about the perks and extras that come with a Telstra Plus membership.

If you value reliability above all else, a Telstra mobile plan is likely your best option. However, if you're after value for money, you'll be better off choosing a plan from a Telstra network reseller , or alternatively opting for an Optus mobile plan .

• Best Australian phone plans with international roaming

Stephen Lambrechts is the Managing Editor of Tom's Guide AU and has written professionally across the categories of tech, film, television and gaming for the last 15 years. Before Tom's Guide, he spent several years as a Senior Journalist at TechRadar, had a brief stint as Editor in Chief at Official Xbox Magazine Australia, and has written for such publications as APC, TechLife Australia, T3, FilmInk, AskMen, Daily Telegraph and IGN. He's an expert when it comes to smartphones, TVs, gaming and streaming. In his spare time, he enjoys watching obscure horror movies on physical media, keeping an eye on the latest retro sneaker releases and listening to vinyl. Occasionally, he also indulges in other non-hipster stuff, like hiking.

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Home » Internet

Telstra business NBN plans review

Telstra NBN business plans come at a premium price but include some great features and a full suite of support options.

​Anyone familiar with Telstra plans—business or residential, mobile or internet—likely knows that they tend to attract a premium monthly price. Telstra business NBN is no exception to this rule with the most expensive comparable plans in our database. Still, that extra monthly cost comes with great perks, including a static IP address and a modem-router with 4G backup . It’ll take a couple of years of connection to avoid the modem-router repayment fee, though, and some of the other features cost extra, too.

Opt for a Telstra business NBN plan if you don’t mind paying more for perks and a wide range of support options, but there are better value alternatives out there if your main concern is price and speed.

Telstra business NBN plans value for money

​ Telstra has made a name for itself by offering speedy residential NBN plans with unlimited data , albeit at a premium price, and that trend is no different for the provider’s NBN business plans. Interestingly, the cheapest Telstra business internet plan isn’t an NBN offering; instead, it’s a rare ADSL2+ plan.

Whether you want more speed, better customer service, or just a better deal on your home internet , you can find everything you need to know about NBN plans by following the link below. 

In terms of our database, the Telstra Unlimited Business Internet plan was the only business ADSL2+ offering at the time of writing, and one of only two in our comparison engine across business and residential plans.

For not a whole lot more per month, you can get the Telstra Business NBN Unlimited Data plan, though, which is typically priced at $110 per month and comes with 50Mbps typical download speeds during business hours.

While those download speeds are great, the pricing is less desirable and beaten by every other business NBN provider in our database for typical monthly pricing. The only proviso there is that Aussie Broadband offers ever-so-slightly slower download speeds (49Mbps), while iiNet and TPG offer some data-capped plans (although they also have cheaper unlimited offerings, too). You’re better off looking at the Optus Internet Everyday – NBN plan, the iiNet Business NBN 50 Value plan or the TPG NBN 50 L Business Bundle if you’re after a cheaper plan with the same speeds and similar inclusions.

For comparison, below is a daily updating list of popular business NBN 50 plans with unlimited data from our comparison engine.

Want to know which NBN providers scored top marks in our analysis? Follow the link below to find the best providers for value, speed and support in Australia. 

The only other business NBN alternative Telstra currently offers is the Business NBN Unlimited Data + Premium Speed plan, which typically costs $140 per month for 100Mbps typical business-hours speeds.

It’s an identical story for Telstra’s business NBN 100 plan as it is for its NBN 50 plan above: you’ll have to scroll to the bottom of our comparison engine to find this plan with typical monthly pricing. Optus and Exetel offer the same 100Mbps business-hours download speeds for a noticeably cheaper monthly fee, with Aussie Broadband also cheaper and just behind at 99Mbps. Taking the full package into account, we’d advise going with the Optus Internet Everyday Fast – NBN plan over Telstra’s NBN 100 alternative.

For comparison, check out the daily list of popular business 100 plans below from our comparison engine (all of which have unlimited data).

Telstra business NBN features and perks

If you’re a business that’s purely concerned with dollars-to-data value, there are more cost-effective alternatives to a Telstra business NBN plan. That said, if you fancy a business NBN plan with some great inclusions, Telstra puts big ticks in the core boxes on the perks front. All of Telstra’s business internet plans come with included phone line rental as well as local and national calls but, strangely, you have to pay extra for the actual landline phone.

As is the trend with business NBN plans, all of Telstra’s business NBN plans come with a static IP address, which makes it easier to configure remote access, more reliable communication, server hosting and virtual private network (VPN) connections .

Additionally, Telstra also bundles a preconfigured, self-installed Telstra Business Smart Modem with 4G mobile backup. While this modem-router has a $0 upfront cost, you’ll have to pay a $216 fee if you cancel after the first month. This device fee diminishes the longer you stay connected. Stick around for 24 months, and you don’t have to pay anything extra for the Telstra Business Smart Modem.

One of the other things we like about the Telstra business NBN plans is transparency around speeds. This starts with expected download and upload speeds (the latter is rare), but you’ll also be offered maximum speed estimates based on the NBN technology servicing your business address, too.

Telstra business NBN customer support

After you’ve first signed up, Telstra also offers a dedicated connection manager to assist with any questions or issues while you get connected. Once you’re up and running, there are self-guided support steps on the Telstra website for troubleshooting issues. There’s also a 30-day money-back guarantee.

Telstra offers a full range of support options, so you can pick your preference. Get in touch digitally via Twitter, Facebook or online chat service. Alternatively, visit a Telstra store for in-person support (you can also book an appointment) or call 132 000 for phone support 9:00am to 7:00pm AEST Monday to Friday.

If you have connection issues, you can contact Telstra for basic tech support or pay extra for Telstra Business Tech Services. Telstra describes this optional support service as a tailored concierge experience, and while it includes 24/7 support for Telstra and non-Telstra tech, it does cost an additional $60 per month.

How to sign up for Telstra business NBN plans

Click ‘Go’ next to the Telstra business NBN plan you like the look of below to be taken to the Telstra website. Enter your address to confirm eligibility and check out the maximum speeds available to your business address. Click ‘Buy now’ on the plan to confirm your selection, then follow the sign-up steps.

Telstra business NBN plans

Below is a list of Telstra’s business NBN plans.

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Cheap plans on the Telstra network: stay connected for less

Telstra’s prices have gone up – is it time to switch?

• Best plan overall
• Best high data plan
• Telstra’s network
• Telstra MVNOs

Telstra has the largest mobile network in Australia, and it’s also the telco with the widest-reaching 5G network. Its coverage comes at a high cost though, with prices starting at AU$62 a month. We think that’s incredibly expensive, but this has been the case since Telstra increased the price of its mobile plans by as much as AU$6p/m on July 4, 2023.

Luckily, there’s a way you can get Telstra’s coverage for a cheaper price, and that’s by signing up to a Telstra mobile virtual network operator (MVNO). An MVNO is a mobile provider that doesn’t own the infrastructure it uses to provide mobile services to its customers. Instead, it leases the network of one of the major players and resells it to you – at a much cheaper price. Here, we’ll delve into the other Telstra network providers that can get you the same (or very similar) Telstra mobile coverage for less.

Best SIM-only plan on the Telstra network

Mate | 22GB data | No lock-in contract | AU$1 for first month (then AU$25p/m)

Mate is our recommendation for the best SIM-only plan on the Telstra network. Thanks to an excellent introductory offer, you’ll get your first month on this plan for just AU$1, before it increases to AU$25 a month ongoing. You’ll get 22GB a month, and any unused data will automatically roll over into the next month (up to 500GB). Use the promo code MATE1 .

Total minimum cost is AU$1 | Total cost for first year: AU$276 | Yearly cost after discount: AU$300

Best high data SIM-only plan on the Telstra network

Mate | 240GB data | No lock-in contract | AU$1 for first month (then AU$45p/m)

Mate is also our choice for a high data SIM-only plan using the Telstra network. This plan usually comes with 120GB a month, but you can currently get double data for your first six months. You’ll also pay just AU$1 for your first month on this plan, before the price reverts back to the standard AU$45 a month.

Total minimum cost is AU$1 | Total cost for first year: AU$496 | Yearly cost after discount: AU$540

Telstra’s mobile network

• Basic plan : 50GB for AU$62p/m
• Essential plan : 180GB for AU$72p/m
• Premium plan : 300GB for AU$95p/m

Telstra’s mobile plans are the most expensive in Australia, and as we’ve mentioned, its prices increased by up to AU$6p/m from July 4, 2023. Still, Telstra can be an appealing choice for many, and for some living in regional and rural areas of Australia, it may be the only choice that’ll provide them the coverage they need.

Other Telstra network providers

There’s at least 10 other providers which also offer full (or partial) access to Telstra’s mobile network, and most of them do so for a much cheaper price than Telstra. Here’s a breakdown of your alternatives for Telstra network mobile plans:

Boost Mobile

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

• Uses full Telstra network

Boost Mobile is the only provider to offer full Telstra network coverage, and it’s a much cheaper alternative than going with Telstra directly. This provider, however, only offers prepaid mobile plans – some coming with a 28-day expiry while others have a 12-month expiry.

Most of Boost Mobile’s plans include full access to Telstra’s 5G network, but depending on your plan, you might have to contend with a download speed cap. The cheaper options tend to cap download speeds at 150Mbps, while a mid-range plan has capped download speeds at 250Mbps. On the most expensive plan, there’s no cap at all.

All of Boost Mobile’s 28-day expiry plans come with data rollover, provided you recharge before the expiry date. Boost Mobile’s plans include the basics of unlimited calls and texts to standard numbers in Australia, while some add inclusions such as unlimited calls to select countries, or included international minutes.

See more: Boost Mobile’s plans

• Uses parts of the Telstra network

Belong is owned by Telstra, but it’s a much cheaper alternative. Belong markets itself as Australia’s first carbon neutral telco, and it received certification by Climate Active in 2019. If you’re looking for a sustainable mobile provider, Belong is a good choice.

Each of Belong’s plans come with unlimited calls and texts to standard numbers in Australia, as well as 5G network access. Your download speeds are capped at 100Mbps on most plans, but the most expensive option caps speeds at 250Mbps.

We like that Belong’s mobile plans all come with unlimited data banking, which sets it apart from most other Telstra MVNOs that typically offer data banking up to 500GB.

See more: Belong’s plans

Woolworths Mobile

Unlike most other mobile providers on the Telstra network, Woolworths Mobile gives you the option of getting a new phone with your plan, though it currently only offers the Samsung Galaxy S23 .

If you don’t need a new phone, Woolworths Mobile offers SIM-only plans and prepaid plans, too. All plans come with unlimited calls and texts, and you can bank any of your unused data up to a maximum of 500GB. 5G access isn’t included as standard with Woolworths Mobile, but a free 5G trial is currently available on select plans.

An excellent perk of Woolworths Mobile is that it includes 10% off a grocery shop in store every month. That means if you were to get the cheapest plan at AU$25 a month, and you spend AU$250 on groceries in a month, the plan would essentially be free.

Numobile takes a fresh approach to mobile plans – along with SIM-only plans, it also offers refurbished mobiles on a plan, as well as subscriptions to brand-new devices such as the iPhone 14 . Currently, only iPhones are available from Numobile.  

Numobile’s subscription plans are essentially akin to renting the phone, and the lease period can last for 24 or 36 months. They’re SIM-free, so you’ve got the option of leasing the phone and getting your SIM plan from Numobile, or going with another telco entirely. After your subscription period has finished, you can choose to upgrade to a newer device.

If your main motivation to join Numbile is to save money, we recommend comparing the cost of Numobile’s subscription plans to those of other telcos such as Optus and Vodafone before signing up. While Numobile is almost always going to be cheaper than Telstra, you can sometimes find cheaper deals with Vodafone if it’s discounted its handsets.

See more: Numobile’s plans

You might know Superloop for its NBN plans, but the provider also offers mobile plans on the Telstra network. All of Superloop’s mobile plans are prepaid and renew every 30 days, which we consider much better than a 28-day cycle offered by some telcos.

You’ve got the option of bundling your internet with Superloop’s mobile plans, which will give you a AU$5 discount if you bundle your broadband with one mobile service. Before bundling your mobile and internet with any provider, we strongly recommend comparing the best NBN plans with the best SIM-only plans , to ensure you’re getting a genuinely good deal.

Like most other Telstra MVNOs, Superloop offers unlimited national calls and texts to standard numbers, and unused data banking up to 500GB.

See more: Superloop’s plans

Exetel is owned by Superloop, and their mobile plans are fairly similar. Like Superloop, all of Exetel’s mobile plans are prepaid and come with a 30-day expiry, with the option of auto-recharges available. 

We rate Exetel as one of the best NBN providers on the market, and it gives you the option of bundling your mobile and internet plans together. Before doing so, though, we recommend comparing plans to ensure you’re getting the best deal possible.

We’ve spotted Exetel offering double data deals on select mobile plans, so keep an eye out for these offers if you want to get more value for money out of an Exetel mobile plan.

See more: Exetel’s plans

Aldi Mobile

Aldi Mobile offers prepaid plans that come with a 30-day expiry. Its mobile plans come with unlimited data rollover, and in order to keep any of your unused data, you just need to recharge within 24 hours of expiry and choose a plan of equal or higher value. 

Aldi Mobile is unique in that it also offers family mobile plans. These plans offer shared data, and can include up to six different services on the same plan. So, if you’ve got a phone you’re happy with and you’re looking to save some money, it could be a great option using the Telstra network.

See more: Aldi Mobile’s plans

Mate offers mobile plans with parts of Telstra’s 4G and 5G network coverage, and thanks to its current offer, you can trial any plan for just AU$1 . That makes it a really appealing option if you’re looking to test out a cheaper plan on the Telstra network for the first time.

As with most other Telstra MVNOs, Mate has all your basics covered including unlimited talk and text to standard numbers in Australia, and data banking up to 500GB. Mate also offers NBN plans, and bundling your mobile and internet together will knock AU$10 off your monthly bill. As always, compare your options before bundling together services.

Aside from its excellent introductory offer, we love that Mate is Australian owned and offers an Australian-based support team. It’s also got a largely positive rating on Product Review , which is quite an impressive feat.

See more: Mate’s plans

More is an Australian-owned telco that’s part-owned by Commonwealth Bank. In fact, CommBank customers can get access to exclusive offers from More, such as discounted mobile and NBN plans.

It’s worth noting that most of More’s mobile plans cap your 4G download speeds at 100Mbps, while its most expensive plan caps speeds at 250Mbps for both 4G and 5G usage. Some of the telco’s mobile plans include a free 5G network trial.

You can bank up to 500GB of unused data on More’s mobile plans, and get the usual unlimited calls and texts to standard numbers in Australia. Some plans also include calls to selected countries.

See more: More’s plans

Tangerine is an Australian-owned telco offering much the same proposition as other providers on the Telstra network: unlimited standard calls and texts within Australia, data banking up to 500GB and a 5G network trial included with select plans.

Tangerine also caps the download speed on its 4G mobile plans at 100Mbps, while its most premium plan, which includes 5G network coverage, has downloads capped at 250Mbps.

See more: Tangerine’s plans

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Jasmine Gearie was previously an Ecommerce Editor at TechRadar Australia, with a primary focus on helping readers find the best mobile and NBN plans. During her time with TechRadar, she also reported on important telco news in Australia, and helped track down tech deals to help readers save money.

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Telstra Corporation Limited (TTRAF) Gets a Sell from Morgans

In a report released today, Nick Harris from Morgans maintained a Sell rating on Telstra Corporation Limited ( TTRAF – Research Report ), with a price target of A$3.20 . The company’s shares closed last Thursday at $2.40.

Harris covers the Technology sector, focusing on stocks such as Xero Limited, Megaport Ltd., and Nextdc Limited. According to TipRanks , Harris has an average return of -3.6% and a 36.56% success rate on recommended stocks.

Currently, the analyst consensus on Telstra Corporation Limited is a Moderate Buy with an average price target of $2.71.

The company has a one-year high of $2.84 and a one-year low of $2.18. Currently, Telstra Corporation Limited has an average volume of 31.65K.

Based on the recent corporate insider activity of 6 insiders, corporate insider sentiment is positive on the stock. This means that over the past quarter there has been an increase of insiders buying their shares of TTRAF in relation to earlier this year.

TipRanks tracks over 100,000 company insiders, identifying the select few who excel in timing their transactions. By upgrading to TipRanks Premium, you will gain access to this exclusive data and discover crucial insights to guide your investment decisions. Begin your TipRanks Premium journey today.

Telstra Corporation Limited (TTRAF) Company Description:

Telstra Corp. Ltd. engages in the provision of telecommunications and information services for domestic and international customers. It operates through the following segments: Telstra Consumer and Small Business, Telstra Enterprise, Telstra Wholesale, Networks and IT, Telstra InfraCo and Others. The Telstra Consumer and Small Business segment comprises of telecommunication products, services, and solutions across mobiles, fixed and mobile broadband, telephony and play TV/IPTV, and digital content to consumer and small business customers in Australia. The Telstra Enterprise segment sells and contracts management for medium to large business and government customers in Australia and globally. The Networks and IT segment is responsible for the overall planning, design, engineering architecture and construction of Telstra networks, technology and information technology solutions. Telstra InfraCo segment is responsible for key network assets including data centres and exchanges, the copper and hybrid fibre coaxial networks, international subsea cables, poles, ducts and pipes. The Other segments include certain items of income and expense relating to multiple reportable segments that are recorded by its corporate areas. The company was founded in 1901 and is headquartered in Melbourne, Australia.

Read More on TTRAF:

• Telstra Group Limited Announces 2024 Financial Results
• Telstra Reports Continued Growth and Increased Dividends
• Telstra Announces Upcoming Mobile Plan Price Hike

Telstra News MORE

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Transferring My Mobile Number from A Telstra Business Account to Prepaid

Hi guys, my mobile number got swapped to my boss' Telstra business plan a couple of years ago and I'll soon be leaving the business. Is it possible (and easy) to: - 1. change the ownership of the number back to me?; and - 2. put that number on a Telstra Prepaid plan?

The website gives me pretty loose info on this and calling the hotline doesn't help as it just diverts me to the online chat portal..

Any advice/experience will be much appreciated!

1) Boss has to sign a form and submit it to Telstra to move it to your name (on a plan) 2) Once its on a plan you can ask them to make it Prepaid

https://www.telstra.com.au/content/dam/tcom/personal/my-acco… That is the form for you boss to fill out

The process you're after is the "CHOWN' (change owner) process. You can find the form (which contains the info required) in the below link. CHOWN is normally done to a pre-paid account, but you can verify with them when you submit the paperwork. Your existing business will need to sign it as well. From experience (through Optus) they usually send a SIM out first (or you can pick one up from a local Optus store) then confirm you have it with the number, then transfer. Whole process is usually within 2-5 business days, keep the new SIM on you.

https://www.telstra.com.au/content/dam/tcom/personal/my-account/pdf/chown-consumer-form.pdf

Great Minds……

Down to the same link ^^

These sites should help. Your boss might need to sign some of the paperwork so I’d get on that ASAP. https://www.telstra.com.au/support/account-payment/give-owne…

https://www.telstra.com.au/support/mobiles-devices/change-se… From the second link you can’t do business plan >> prepaid.

So 1. Change to the cheapest post paid plan possible in your name

• Go to a Telstra store and change it to prepaid.

Thanks guys, much appreciated!

It will go to a $50 casual plan once in your name then you take it to wherever you want. If you're quick (like as soon as the new SIM with your number on it gets activated) and port it to another provider like Aldi (buy a SIM in advance) you shouldn't get any bill or charges from Telstra.

I went through this a few months ago and the Aldi port went through in less than an hour and I did it less than 30 minutes after the SIM in my name went live.

This is bad advise. You could end up loosing your number. Most porting requests are done manually and from what I’ve heard from mates in the telco sector there are delays due to overseas teams normally doing this work.

What are you talking about?

Its actually very easy to do in store as long as the paperwork is filled out. There is a possibility that you will not have an active service for up to 24 hours but is very rare that this happens.

I don't mind if it goes on the telstra 'S' plan for a month - yes its a rip off compared to every other plan out there, but if it means keeping the number then so be it.. I'll port away by the end of the first month though.

You really don't need to wait. Once it's activated on your new sim there's no chance of losing it. Save yourself the money. It's what we're here for right?

You can also just pick up a $2 Vodafone or Optus sim and port your number out. All you need to do is get the account number from your company and port with voda or optus and don't mention anything about it being a business account just provide that its postpaid and the account number.

Wait 5-10 mins and it should be ported.

Note your company will be hit with an $8 port away fee vs doing the CHOWN process which saves them the $8 fee.

Good to know - this will be my plan-B if they're a bit slow..

Just a question on this method - is it best to just go into a optus/voda store to do this? Or if I pick up a sim it'll happen online?

Sorry if this is a noob-ish question, I've not done this in years..

Pick up a sim from Coles or Woolworths and do it online… No need for a store. Porting teams are open. Just don't use Telstra or a Telstra reseller like Aldi or Woolworths.

You could also use Amaysim if you want to stick $10 on it for a months usage until you figure out where you want to go long term.

Should note most will require you to respond to a txt message or similar secondary verification so make sure you have access to a phone with your current SIM/number.

@i37: Thanks i37 - I tried it with voda last night night but it didn't work, said to call 1555… That may have been because it was about 9pm.. I'll try again this morning.

edit - still the same error.. But thankfully the optus sim I got seems to be working! Has gone through online, now the waiting game for the port to happen.. zzzzz

edit 2 - Optus worked - winning! Thanks again for your help!

@axloz: @axloz that's great news! Glad I could help.

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Svyaznoy mobile at svo airport - Moscow Forum

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Hello everyone! I need to buy sim and troika card at svo airport will arrive at 4 am can anyone tell me if Svyaznoy mobile is open or at what time? I hear they sell both cards. Thanks

This shop in SVO open 24/7

Thanks so much. Forgot to ask is it near aereoexpress terminal?

did you find the Svyaznoy mobile store?

Troika cards are sold by a ticket mashine at the bus stops at terminals E and D...

This shop is not difficult to find

https://www.svo.aero/en/map?terminal=d&floors=1&parentId=73&mapObject=D1-1-004&type=shops&zone=all

Note that most any of these places are "on the way" to the Aeroexpress...

You can buy sim card in MTS store. It's a mobile operator.

Or Evroset', not an operator, but just like Svaznoi...should have clarified this when I said "these are on the way to the Aeroexpress...a number of either operators or these generalists...

Hello everyone, can I buy a Troika card in this store?

Thanh you :)

Probably yes, you can -but what for? The only place Troika is useful in the airport is taking a bus, bus stops at D and E have ticket mashines selling Troika...

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Telstra hits 6-month high on upbeat 2025 forecast

• Medium Text

• FY net profit falls 13%
• Declares 9 AU cents final dividend
• Underlying EBITDA rises 3.7%

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Reporting by John Biju and Himanshi Akhand in Bengaluru; Editing by Shilpi Majumdar, Jamie Freed and Rashmi Aich

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TikTok disputes US claims on China ties in court appeal

TikTok told a federal appeals court on Thursday that the U.S. Department of Justice has misstated the social media app's ties to China, urging the court to overturn a law requiring China-based ByteDance to sell TikTok's U.S. assets or face a ban.

Veon Plans to Sell Up to 20% in IPO of Pakistan’s Top Mobile Operator

• Company to decide on Jazz unit IPO in about a year: CEO
• Jazz deal can become Pakistan’s largest private sector IPO

Veon Ltd. , a Dutch-domiciled telecommunications company, is preparing to sell as much as 20% in its Pakistani unit Jazz in an initial public offering, Chief Executive Officer Kaan Terzioglu said.

“A 12-month horizon is when we will make really concrete decisions” about the IPO, Terzioglu said in an interview in Amsterdam. Pakistan’s pension funds, local and retail investors would be keen to have a stake in the country’s biggest mobile operator, he said. Veon earned $1.12 billion in revenue from Pakistan last year.

Business Mobile Plans

Casual Month to Month

Plan		Basic	Essential	Premium	Mobile Bundle Plan
		$58/mth - From 4 July 2023, $62/mth	$68/mth - From 4 July 2023, $72/mth	$89/mth - From 4 July 2023, $95/mth	$47/mth - From 4 July 2023, $50/mth
		Price may increase by CPI annually in July
		40GB	180GB	300GB	15GB
		3G, 4G/4GX, 5G
		Capped Speed	Ultimate 4G & 5G Speeds	Ultimate 4G & 5G Speeds	Ultimate 4G & 5G Speeds
To standard Australian numbers		Unlimited
To international numbers		Pay as you go or purchase an International Call & SMS Pack Standard international call rates can be found at
For use while overseas		Add on an International Roaming Day Pass to use your service in selected overseas destinations. Not all destinations are included in the Day Pass. For more info, visit https://www.telstra.com.au /support/mobiles-devices/international-roaming.
For use while overseas		Add on an International Day Pass or opt out. Standard international roaming rates apply if you don't have International Day Pass or travel in a country not covered by International Day Pass.
		Calls, SMS and MMS to standard Australian numbers, as well as most 11xx, 12xx, 13xx, and 1800 numbers for use in Australia. Telstra Directory Services (including 1223, 1234, 12456): $1.50 connection fee for through connection, plus standard rates for the connected call. Monthly Data Allowance to use in Australia.
		Visit   for information on rates
		You can bring your own compatible device or purchase an eligible device with this plan, payable outright, or over 12, 24 or 36 monthly payments. Some devices may not have a 36 month repayment option.
$58	$68	$89	$115 with Essential Mobile Plan
All for use in Australia. For use in a smartphone or tablet only. FairPlay Policy applies. Capped speeds: Download speeds for included data are capped at 250Mbps on our 4G and 5G network. Ultimate speeds: Included data comes with access to our fastest download speeds on our 4G and 5G network.

Basic	Essential	Premium	Mobile Bundle Plan
$58/mth - From 4 July 2023, $62/mth	$68/mth - From 4 July 2023, $72/mth	$89/mth - From 4 July 2023, $95/mth	$47/mth - From 4 July 2023, $50/mth

Price may increase by CPI annually in July

Basic	Essential	Premium	Mobile Bundle Plan
40GB	180GB	300GB	15GB

3G, 4G/4GX, 5G

Basic	Essential	Premium	Mobile Bundle Plan
Capped Speed	Ultimate 4G & 5G Speeds	Ultimate 4G & 5G Speeds	Ultimate 4G & 5G Speeds

To standard Australian numbers

Unlimited

To international numbers

Pay as you go or purchase an International Call & SMS Pack Standard international call rates can be found at

For use while overseas

Add on an International Roaming Day Pass to use your service in selected overseas destinations. Not all destinations are included in the Day Pass. For more info, visit https://www.telstra.com.au /support/mobiles-devices/international-roaming.

For use while overseas

Add on an International Day Pass or opt out. Standard international roaming rates apply if you don't have International Day Pass or travel in a country not covered by International Day Pass.

Calls, SMS and MMS to standard Australian numbers, as well as most 11xx, 12xx, 13xx, and 1800 numbers for use in Australia. Telstra Directory Services (including 1223, 1234, 12456): $1.50 connection fee for through connection, plus standard rates for the connected call. Monthly Data Allowance to use in Australia.

Visit   for information on rates

You can bring your own compatible device or purchase an eligible device with this plan, payable outright, or over 12, 24 or 36 monthly payments. Some devices may not have a 36 month repayment option.

Casual Month to Month
Basic	Essential	Premium	Mobile Bundle Plan
$58	$68	$89	$115 with Essential Mobile Plan

All for use in Australia. For use in a smartphone or tablet only. FairPlay Policy applies. Capped speeds: Download speeds for included data are capped at 250Mbps on our 4G and 5G network. Ultimate speeds: Included data comes with access to our fastest download speeds on our 4G and 5G network.

Information about the service

Telstra will be switching off 3G in 2024. Before switch off, you can use handsets supporting 3G on 850MHz and 4G minimally on 700MHz and 1800MHz. See telstra.com/device for more information. After switch off you will still be able to access the Telstra Mobile Network provided your device is 4G voice enabled and 4G 700MHz compatible. Find out more: tel.st/goodbye3G

Annual Price Review

Our mobile and data plans include an annual price review and may increase in line with CPI in July each year. CPI measures household inflation and is released by the Australian Bureau of Statistics. We'll use the CPI for full year to March quarter and any increase will be rounded to the nearest dollar and occurs within your July billing cycle. We'll let you know before any changes take effect. 

Plan Speeds

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, see telstra.com/coverage

No Excess Data Charges In Australia

Once you exceed your included data allowance, your speed will be capped at 1.5Mbps, and slowed further in busy periods. This means it is not suitable for HD video or high speed applications and means that some webpages, videos, social media content and files may take longer to load, but you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes. Heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.

Bundle Plan

You're eligible to add on up to 5 Bundle Plans if you’re on an Essential or Premium Mobile plan. If you cancel or change your Essential or Premium Mobile plan you will no longer be eligible for Bundle Plans and existing Mobile Bundle Plans or Data Bundle Plans will be moved to an in-market plan. We’ll be in touch to let you know about these changes.

Eligible Data Share

You can also share data with other eligible plans on the same account. Eligible plans can be found in our customer terms at  telstra.com.au/customer-terms

Existing services on your account

If you have existing shareable services on your account, and you connect a new, or change an existing shareable service to a Telstra Business Mobile or Telstra Business Data Plan, we will automatically:

• change your existing eligible shareable services to have no excess data charges in Australia. This means that when you exceed your included data allowance your speeds will be slowed
• remove Business Demand Data from your existing eligible shareable services. 

See Our Customer Terms for a full list of eligible services.

Accessory Repayment Options

You can choose to repay the cost of eligible accessories over a fixed period of time. This applies to accessories with a cost of $120 or more and can be paid over a 12 month period. The charge for accessories will appear as a separate line item on your bill. There are 4 tiers available and if the total value of the accessory is more than one of these tiers, you’ll need to pay the difference upfront. If you cancel your accessory repayment early or cancel your service(s), your accessory repayment will also terminate and you will be required to pay out the remainder of your accessory repayments.

What happens if I cancel my plan early?

You'll need to pay out any remaining device and accessory payments. If you receive a monthly credit and cancel your Plan or Device Payment Contract early, you will lose your credit and must pay the balance of any remaining device repayments on your next bill.

Changes to your plan

From time to time we may make changes to your plan or add-ons (including price and inclusions), or we may move you to a new plan (which may cost more). If we reasonably think that a change is likely to be detrimental to you, we'll tell you at least 30 days before making it. If you don't like the change you can change or cancel your plan or add-ons and just pay out your device, accessories and services in full.

What happens if I go overseas?

If you are moving your existing service and it currently has International Roaming blocked this will continue to apply on your new Plan, otherwise, International Roaming and International Roaming Day Pass are activated by default on your plan. You can deactivate them using the MyTelstra app (data charges may apply), or by calling us between 8am-7pm AEST Monday to Friday on 125 109 from within Australia or +61 439 125 109 outside of Australia free of charge from your Telstra service. For an additional charge per day an International Roaming Day Pass lets you make and receive unlimited standard voice calls and SMS and includes 2GB data for use each day (AEST) when travelling in Eligible Roaming Destinations. If you use more than the International Roaming Day Pass data allowance, we will automatically add extra data in blocks of 2GB for $10 each.

Calls/SMS/MMS will be charged at International Roaming rates (refer to telstra.com/overseas) and mobile data at $3 per MB (charged per KB or part) if you:

• use your service outside of Eligible Roaming Destinations 
• choose to opt out of your International Roaming Day Pass

Eligible Roaming Destinations

Visit telstra.com/overseas for the latest list or for more information on using your device overseas.

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro rata charges for part of the month if you started or changed your plan part way through a billing period. 

Bill Payment Charges

• Direct Debit is our preferred payment method, you can set it up anytime at  telstra.com/directdebit
• Electronic payments – Free
• Payments made in person or by cheque – Extra $2.50 (some exemptions apply)
• Paper bills are issued unless you set up paperless billing. Set up Email Bill at  telstra.com/emailbill or for more information on your billing options visit telstra.com/fees-on-payment-methods

Understanding my bill

When you start or change your plan part way through a billing period, your first bill will have part month charges.

How can I monitor and manage my usage?

You receive SMS alerts in near real-time when you reach 50%, 85% and 100% of your Monthly Data Allowance.

To check your usage:

• Use the My Telstra app on your compatible smartphone or tablet 
• Login to My Account at telstra.com/myaccount
• Visit My Plan Manager at telstra.com/mpm from your device's browser (select the 'My' tab to view details)

Find out more at telstra.com/myusage

FairPlay Policy

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. We may take action if you breach the FairPlay Policy, including suspending or cancelling your  service.

Need help? We're here for you

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative/accessible format.

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints . We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms

MOSB3097-16052023

Download a printable copy

Telstra hits 6-month high on upbeat 2025 forecast

• FY net profit falls 13%
• Declares 9 AU cents final dividend
• Underlying EBITDA rises 3.7%

Telstra lifted the bottom end of its underlying earnings before interest, taxes, depreciation and amortization (EBITDA) guidance range for 2025 to A$8.5 billion-A$8.7 billion ($5.63 billion-$5.76 billion), from its previous A$8.4 billion and A$8.7 billion.

This follows the company's decision to increase the rates on most of its mobile phone plans last month. The revised prices will be effective from Aug. 27 for customers with monthly postpaid mobile plans, while prepaid plan users will see an uptick from Oct. 22.

Brokerage UBS said the tightened lower end of the guidance helps Telstra support a dividend payout of 19 Australian cents per share into fiscal 2025, one cent higher than the prior year.

Telstra's shares rose as much as 3% to A$3.985 after the announcement to hit their highest level since Feb. 14, shrugging off a profit plunge triggered by higher costs, most notably from writing down the value of its fixed-line enterprise unit and laying off up to 2,800 workers.

"We've also been challenged by higher than-expected inflation and costs, which have made it tougher to meet our cost reduction ambitions," CEO Vicki Brady said.

The telecom firm's net profit for the fiscal year ending June 30 was A$1.78 billion, down from A$2.05 billion a year ago.

A 9.2% growth in earnings from its mobile business, supported by the addition of 560,000 net new handheld customers, lifted Telstra's underlying EBITDA by 3.7% to A$8.2 billion. It declared a final dividend of 9 cents per share.

($1 = 1.5101 Australian dollars)